Exterior

Reviews of Well-Equipped Second-Level Studio w/Free WiFi, Balcony, & Shared Outdoor Pool


Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.2/10

Cleanliness

Reviews

4/10 Poor

Olivia C.

Ok Experience
The property itself was fine and in a cute, quiet community, but a lot of little things that were off about the studio added up. It's a little bit dated, and my partner who never gets allergies was dealing with sneezing, coughing, and congestion each morning when we woke up. The small heater in the corner took about 24 hours to heat to a comfortable temperature. The extra fees we were charged on completing the booking added almost $300 to the final price for a four night stay. The kitchen sink sprays everywhere when turned on. I tried contacting Vacasa with a question about the fireplace. A laminated note said that reception would provide one log a day for the fire place. We never got any logs, and I contacted Vacasa on who to ask, and they never responded. The booking site says that the community reception doens't service the studio, but notes around the apartment said to contact them in case of problems. It was unclear whether the reception serviced our studio or whether only Vacasa could help, but Vacasa never got back to me to answer my question. None of those things were huge issues to us, but all together they made for a so-so experience overall.
Stayed 4 nights in Mar 2024
Response from VrboOwner on 25 Mar 2024
Thank you for being our guest and sharing your feedback. We're pleased that you thought our home was cute and its location served you well. That said, we apologize for the areas that detracted a bit from your stay and for any disconnect in service you felt when communicating with us. Our local manager noted that wood is only provided if the heat is not working properly and we apologize for any inconvenience. Additionally, they will check the kitchen faucet and have it repaired as needed and we appreciate your feedback. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.

10/10 Excellent

Maurizio B.

Liked: Cleanliness
Perfect location
Cute and well equipped little apartment near Commons beach
Stayed 2 nights in Nov 2023

8/10 Good

zandra D.

Liked: Cleanliness
quiet getaway
Ready when we got there- clean- few spots on rug- COZY- plenty big enough for the 2 of us. Kitchen nice and well stocked with essentials Only complaint is no firewood, even though we contacted vrbo and that is the main reason I booked this one so we could snuggle in front of the fire.
Stayed 3 nights in Nov 2023
Response from VrboOwner on 2 Dec 2023
Hi, Zandra, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

10/10 Excellent

Joyce G.

Liked: Cleanliness
Short getaway
We absolutely loved this condo and already plan to return in October.
Stayed 2 nights in Aug 2023

10/10 Excellent

Simon W., Morgan Hill

Liked: Cleanliness
Skii week getaway
Property is comfortable and well situated. Would stay again.
Stayed 3 nights in Feb 2022