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"Friendly"

"The traditional style and super friendly and helpful staff were awsm. The Onsen experience amazing. "

"Both front desk and restaurant Staff are very attentive and helpful. The hot spring bath and massage chairs helped relieve fatigue. We are so glad we chose this hotel."

"Very nice hotel in a great location."

" > We had a great stay here while traveling with my wife and son. The owner is incredibly kind and welcoming. We arrived on New Year’s Eve and couldn’t find any restaurants open, but the owner helped us by drawing a handwritten map and explaining everything clearly — it was really thoughtful. > > The room was clean, tidy, and very comfortable, with a classic Western–Japanese style. One of the highlights was the observatory. The owner gave us a tour and showed us the planets, which was absolutely amazing and something our family will never forget. > > Highly recommended!"

"Everything was great! We loved all the amenities such as free ice cream, Yakult, laundry and more. The staff was very kind and helpful. The eight private onsen were also all amazing although at time there was a long wait for them. "

"Clean room ,great meal"

"Staff members are so nice! I was very happy because even though we were late for the breakfast time they kindly served us. Hotel is very clean, modern, and convenient. I would definitely stay again at this hotel. Again this service was the top level of high standard of Japan generally. "

"Thoroughly enjoyed dinner with your personal grill , the beef and buffet included "