Skip to main content

Le MENARA KHAO LAK

5.0 star property
Travelers find tropical bliss on powdery white sands and in tranquil gardens by day, then savor memorable meals under starlit skies after sunset

Choose dates to view prices

Le MENARA KHAO LAK offers relaxation and adventure. Lounge on white sand beaches or visit THARN NATEE SPA for body treatments, hot stone massages, and facials. Explore Baan Nam Kem Tsunami Memorial Park for cultural interest, and enjoy Pilates classes at the health club.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €73
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Grand Deluxe Double

Grand Deluxe Double | View from room

Grand Deluxe Double

  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Bed

Grand Deluxe Twin Bed

Grand Deluxe Twin Bed

  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Deluxe Triple Bed

Grand Deluxe Triple Bed

Grand Deluxe Triple Bed

  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Villa Garden View

Premium bedding, pillow-top beds, minibar, in-room safe

Villa Garden View

  • Garden view
  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Villa Garden View

Premium bedding, pillow-top beds, minibar, in-room safe

Honeymoon Villa Garden View

  • Garden view
  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Villa Beachfront

Honeymoon Villa Beachfront | Terrace/patio

Honeymoon Villa Beachfront

  • Beach view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Pool Villa Garden

2 Bedroom Pool Villa Garden | Terrace/patio

2 Bedroom Pool Villa Garden

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 247 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for 2 Bedroom Pool Villa Beachfront

2 Bedroom Pool Villa Beachfront

2 Bedroom Pool Villa Beachfront

  • Beach view
  • 247 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Honeymoon Villa Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Honeymoon Villa Pool View

  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Villa Pool View

  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

You may also like

Pullman Khao Lak Resort

Takua Pa
  • On private beach
  • Pool
  • Hot tub
  • Spa
8.8 out of 10, Excellent, 118 reviews
The price is €48
includes taxes & fees
18 May - 19 May
Pullman Khao Lak Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Takua Pa, Le MENARA KHAO LAK is on the beach. Boat 813 is a notable landmark, and the area's natural beauty can be seen at Baan Nam Kem Tsunami Memorial Park and Sai Ruang Waterfall. Wat Nikornwararam and Laem Pakarang Beach are two other places to visit that come recommended. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with cave exploring, mountain biking and ecotours nearby. Visit our Takua Pa travel guide
View more Resorts in Takua Pa
Map
15 Banglut beach (North Khaolak) Moo 2, Bangmuang, Takua Pa, Phangnga, 82190

What's nearby

  • Laem Pakarang Beach
    Laem Pakarang Beach
    40 min drive - 22.2 km
  • Baan Nam Kem Tsunami Memorial Park
    20 min drive - 6.6 km
  • Bang Sak Beach
    23 min drive - 11.1 km
  • Wat Nikornwararam
    23 min drive - 11.5 km
  • Ban Thap Tawan Beach
    24 min drive - 11.1 km

Getting around

  • Phuket (HKT-Phuket Intl.)
    98 min drive

Restaurants

  • Elephant Terrace Takua Pa
    13 min drive
  • Blue Sky Restaurant & Bar
    13 min drive
  • Nest All Day Dining
    14 min drive
  • Beach Grill
    14 min drive
  • Latitude 09
    14 min drive

About this property

Le MENARA KHAO LAK

Luxury family-friendly resort near Takuapa Hospital
Located close to Baan Nam Kem Tsunami Memorial Park, Le MENARA KHAO LAK provides a beach bar, a terrace and a garden. With a beachfront location, sunloungers and beach yoga, this resort is the perfect place to soak up some sun. Indulge in a facial, a Thai massage and aromatherapy at Tharn Natee Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Pilates classes and yoga classes are offered at the health club; other things to do include beach volleyball. In addition to a playground and a library, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free valet parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), barbecues and a banquet hall
Room features
All 108 individually decorated rooms offer comforts, such as premium bedding and furnished patios, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and separate baths/showers
  • 50-inch Smart TVs with premium channels
  • Wardrobes/cupboards, mini fridges and daily housekeeping

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Le Meridien Khao Lak Resort & Spa
Takua Pa
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.2 out of 10, Wonderful, 245 reviews
The price is €62
includes taxes & fees
10 May - 11 May
Le Meridien Khao Lak Resort & Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 500 for adults and THB 250 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Couples/private dining

Things to do

  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,808 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 2000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 3500
  • Christmas Eve (24 December) Gala Dinner per child: THB 1750 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5500
  • New Year's Eve (31 December) Gala Dinner per child: THB 2750 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 500 for adults and from THB 250 for children
  • Airport shuttle fee: THB 6000.00 per vehicle (return, maximum occupancy 5)
  • A late check-out fee will be charged
  • Rollaway bed fee: THB 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

MENARA NORTH KHAO LAK Khaolak Laguna Resort Takua Pa
MENARA NORTH KHAO LAK Khaolak Laguna Resort
MENARA NORTH KHAO LAK Khaolak Laguna Takua Pa
MENARA NORTH KHAO LAK Khaolak Laguna
MENARA NORTH KHAO LAK Khaolak
Le MENARA KHAO LAK
Le MENARA KHAO LAK Resort
Le MENARA KHAO LAK Takua Pa
Le MENARA KHAO LAK Resort Takua Pa
Le MENARA NORTH KHAO LAK by Khaolak Laguna

Frequently asked questions

Does Le MENARA KHAO LAK have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM to 7 PM.

How much does it cost to stay at Le MENARA KHAO LAK ?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at Le MENARA KHAO LAK on 1 May 2026 start from €73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Le MENARA KHAO LAK pet-friendly?

No, pets are not allowed at this property.

How much is parking at Le MENARA KHAO LAK ?

Valet parking is free at this property.

What time is check-in at Le MENARA KHAO LAK ?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Le MENARA KHAO LAK ?

Checkout is at noon. Late checkout is available for a fee.

Does Le MENARA KHAO LAK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 6000.00 per vehicle applies.

Where is Le MENARA KHAO LAK located?

Nestled on the beach, this Takua Pa resort is within 9 mi (15 km) of Baan Nam Kem Tsunami Memorial Park, Takuapa Hospital and Wat Nikornwararam. Sai Ruang Waterfall and Boat 813 are also within 12 mi (20 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Le MENARA KHAO LAK Reviews

8.2

Very good

8.6

Cleanliness

7.0

Location

7.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 9 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified

10/10 Excellent

Pangbourne James Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LE MENARA’s gentle authentic charm offered the perfect retreat of comfort for us to recharge. We woke up each morning to pleasant birdsong and were welcomed by the shimmering blue of their 130m swimming pool as we enjoyed our morning swim. Whether we explored the area by foot as waves lapped at our feet, or took a scenic ride to the nearest shop or activity, LE MENARA is conveniently situated. The poolside villa we stayed at was very comfortable and spacious, always refreshed to our liking. We marvelled at the bespoke hand-painted murals which echoed the hotel’s natural surroundings, and we adored the faint happy chirping of baby sparrows outside our roof! The service is exceptional - they deliver our every request with efficiency and gentle friendly smiles. What distinguishes LE MENARA far above any standardised 5-star hotel is their attentiveness and that consistent authentic personal touch - they thoughtfully tailored every detail to our preference. If you are looking for an authentic retreat to recharge, we recommend this hotel as our top choice - for its quality, and the tranquility in the atmosphere at LE MENARA is simply magical. A very special mention to the hotel manager, Marco, who is tirelessly dedicated to the hotel. This was our 5th visit & we didn’t think it could get better, but it did! He nurtures a multicultural staff with efficiency, excellence, discipline and kindness. We enjoyed every moment!! You’re missing out if you haven’t been to this gem!
Stayed 15 nights in Sep 2023
Verified

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very remote Basic breakfast Lost electricity few time Great pool Very nice romms
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Chinnawit

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby check in needto improve
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre relativement propre. Personnel tres agréable, souriant et accueillant. Acces direct a la plage tres pratique. Vu incroyable. Vraiment un sejour inoubliable.
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

Lonny

Liked: Cleanliness, room comfort

Ikke et 5 stjernet hotel

Det er absolut ikke et 5 stjernet hotel. Service var der ikke noget af. Restauranten havde kun buffet.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

ファシリティーはいいが、受付の対応などはいまいち。

部屋やファシリティーは綺麗で快適でした。 ただし、ホテルでの現地ツアーの申し込みや受付でのタクシーの手配など予約内容と違うBookingや時間に正確でないため、集合時間に行ってもタクシーが来てないことが多くストレス。 周辺にコンビニやスーパーなど何もなく、ホテルのレストランのメニューも同じなので4日も滞在すると飽きた。
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Nights away

Pros: Nice property with own private beach. Rooms were clean and service was good. Cons: Lots of insects and mosquitos at night. Buffet breakfast pretty average.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Amy&James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a repeat visit for us. Le Menara is tucked away in North Khao Lak, a little away from the town centre with its own quiet strip of beach heaven. Fantastic location for those looking for a chilled getaway from the bustle of office/city life. Scenery is postcard perfect everywhere you turn. Rooms are spacious and service friendly. For swimming buffs, this one is for you, complete with an outdoors 120m pool one way (that’s more than double the usual Olympic sized pools). Imagine you’re in a lap of luxury amidst Castaway settings (that Tom Hanks movie, for those who know it), and you’re there. Even more notable is their head chef, Mana, at the hotel restaurant, L’Amore. He is an excellent chef, skilled across a range of local and international cuisines. Not only is his technique and execution world class, he consistently delivers wonderful dishes that accompany each other so well. He is also thoughtful, remembers your preferences and is very skilled at tailoring a menu to suit your palate on any given day. We have stayed at various different five- and six-star hotels around the globe and we would seriously return just to eat with him again!! If you visit, help us say a friendly hello to Mana from Amy and James please. Adore this scenic place - more so since they are now equipped with an incredible chef at their restaurant so you’d never have to venture far to get great food! P.S. As with anywhere else in Thailand, bring insect repellent!
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a totally relaxing place, and we felt just that. but don't expect 5 star luxury, although it has some of those attributes; beautiful rooms, lovely bathroom. other aspects like the food quality don't reflect 5 star rating.However the food etc. is more than adequate, and really it is quite a steal at the price. Staff tried their best to help at all times, although limited by the English.....this will improve with time, glad to see they employ locals.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Eben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must visit

a Definite must for relaxing in comfort.
Stayed 6 nights in Jul 2019
Verified

8/10 Good

MareeG

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully appointed rooms. Bungalow was huge & couldn’t fault it. Spotless facilities. Pool was huge & always clean. Cleaning & ground staff were very efficient. Disappointed the beach was unkept & not suitable for swimming. Food was good but could be better. Wait staff were nice but could be more proactive & have some basic English. Overall, it is a beautiful resort for pure relaxation.
Stayed 14 nights in Jun 2019
Verified

10/10 Excellent

nattavut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ช่วงเวลาพักผ่อนที่ประทับใจ

ห้องพักใหญ่กว้างขวาง สะดวกสบาย สะอาด สระว่ายน้ำยาว 100เมตร ติดชายหาด ชายหาดสะอาด ทรายนิ่ม น้ำทะเลใสบริเวณรอบข้างไม่มี โรงแรมหรือบ้านคนเลย อาหารเช้ามีคุณภาพ มีกาแฟสด บรรยากาศสงบ ผู้เข้าพักส่วนมากเป็นครอบครัว มีพวกแมลงเยอะ เพราะว่ารอบด้านโรงแรมเป็นป่า ถ้ามีโอกาศจะกลับมาพักที่นี้อีก พ่อประทับใจทุกอย่าง
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Anh

Disliked: Staff & service

Not a 5 Stars Hotel

Hotel not worth to rate 4.5 star. More like 3.5 stars
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
Ze proberen iets van een 5*locatie voor te stellen maar daar zijn ze echt nog niet klaar voor. Personeel aan de receptie uitermate slecht. Luisteren naar je vraag of opmerking doen ze niet en ratelen gewoon hun versje op. Locatie vh hotel zeer matig t.o.v. bezienswaardigheden en andere leuke dingen. Ligt wel goed voor het strand. Om iets te doen ben je aangewezen op relatief dure taxi of bshtbusje. Weinig sfeer in het hotel. Het ziet er allemaal redelijk uit maar kijk je goed naar details, klopt er veel miet. Nee, dit is absoluut geen aanrader
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Kerstin

Disliked: Cleanliness, staff & service, property conditions & facilities

Keine 5 sterne Anlage

Sehr viele Moskitos im Zimmer,da Fenster und Türen nicht richtig abschließen.Moskitonetze über dem Bett wären hilfreich.Reinigung der Zimmer mangelhaft.Villas sind sehr geräumig und wirklich sehr großer Pool in der Anlage.
Stayed 6 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Great location, nice waiting staff who had no proper training and NO ENGLISH SPOKEN, substandard food and not a lot of it, lots of mosquitoes etc We don’t think Expedia visited the hotel otherwise would not give it a 5*ranking and such high feedback .Will not be booking Expedia holiday on the back of your ranking.
Stayed 5 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: -CheckIn vor 14 Uhr, klasse bei der Hitze im März:) -sehr zuvorkommende und englisch sprechende Angestellte -tolles großes Zimmer und sauber geputzt/gepflegt!! -Mega großer Pool, direkt am Strand -Fitness ist ok, haben schon wesentlich schlechtere gehabt -bequeme große Betten!! -sauberer Strand, fast für einen allein Negativ: -sehr abgelegen (sollte einem vorher bewusst sein) Wer Ruhe sucht, ist hier absolut richtig!! TOP. Danke für die schönen Tage:)
Stayed 5 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Gestalterisch eine schöne Anlage, die aber nicht den Standard von 5 Sterne erfüllt. Der Service ist sehr schlecht (fehlende Englisch-Kenntnisse und das Auftreten sowie Erscheinungsbild des Personals lässt zu wünschen übrig) und entspricht maximal 2 Sterne.
Stayed 12 nights in Jan 2019
Verified

8/10 Good

John Guldager

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Semi

Hotellet er dejligt og ligger i rolige omgivelser, men der er ikke andet end hotellet. 30 min i bil til Khao Lak Centrum. Lækker strand og Pool. Personalet derimod er ringe. De kan ikke engelsk, smiler ikke, ingen service de kan stå 10 personer og kigge på hinanden de har ingen kendskab til servicefaget, det er en skam da hotellet har potentiale.
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solidno

Prekrasan objekt, velike komforne sobe, cisto i uredno. Prekrasan ogromni bazen, usluzno osoblje. Organizacija funkcioniranja objekta bi mogla biti i bolja za 5 zvjezdica, masaze pretjerano skupe u odnosu na kvalitetu i u odnosu na ponudu u neposrednom okruzenju. Sve u svemu jedan ugodan odmor!
Stayed 16 nights in Jan 2019
Verified

6/10 Okay

Andre

Liked: Cleanliness, room comfort
Disliked: Staff & service

5 star hotel in a 3 star package

We had three weeks’ vacation in Thailand and we stayed at the LeMenara hotel for the full time. This hotel experience where filled with dual feelings. The hotel has a nice location, more or less lonely on a ~10 km long beach. The beach were nice with comfortable sun beds on the side and the pool next to were great and no problem for the children to play and have fun in. The rooms were nice and clean and the beds were comfortable. Overall finish for the hotel feels a bit old despite the hotel is just 2 years old. Regarding food and service they have a long way to go. They don't understand what is expected from a 5 star hotel. Price and quality for food was not good. You rather walk 10 min to the competitive beach restaurants on the sides and there you get food, faster, cheaper and better. Timing was terrible, it takes 45 min - 1hour to get your lunch/dinner, you have to wait >30 min for pancaces, eggs and omelettes etc during breakfast. They forget your orders, coffea/tea was quiet often cold. We talked with management, gave feed back, with the result that the service became worse and you had to fix your own coffea/tea by yourself. Food staff didn´t know English with the consequence that orders were often wrong and you had send back the food. They really need new management for the restaurants. Service staff at the reception was helpful, great and generous. In total it's a 5 star hotel in a 3 star package
Stayed 10 nights in Dec 2018
Verified

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort

In general a happy customer

Hotellet ligger langt fra by og seværdigheder. Hvis dit ønske er afslapning ved pool og strand, er dette et rigtig fint sted. Lækkert hotel med gode faciliteter. Eneste negativ var service i restauranten da det ofte tog alt for lang tid at få sin mad
Stayed 7 nights in Dec 2018
Verified

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Not really 5 stars, everything is a bit random, breakfast is average. In summary nothing to write home about, but also not a terrible experience.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, amazing pool, area, amazing beach. . The rooms are large, clean and the most comfortable beds we have had in Thailand. The beach was clean as well. This was the nicest resort we have stayed in in years!
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, beautiful beach

This hotel was perfectly fine in every way. There is absolutely nothing around this hotel, which was fine with us, but might put some people off.
Stayed 5 nights in Dec 2018