Tampin District Holidays

Staff (customer oriented) right from the moment we alighted from grab to the person who carried our luggage to our room to the morning greeting before we were welcome with the abundance spread of food.

One of the power outlets in the the room was out of shape. Rain leaks in from the window even when they are closed, wetting the floor of the room. No water coming out from the hand bidet. No additional/extra hangers available (hangers with attached cabinet were not enough). Staff are friendly and helpful. Room environment is clean.

The Royal Chulan Seremban deserves better than its current manifestation. Its deficiencies clearly stem from under investment and lack of staff training. I moved 3 guest rooms after the first night . Two rooms had leaky toilets, the third didn’t- but stank of damp/mildew and had a mosquito infestation under the dark vanity unit. Gave up at room three (3) as it was going towards midnight. Better reporting by housekeeping to estates may have prevented ongoing damage to the building. Speakers of training, housekeeping " forgets" to check and clean the separate shower, and similarly " forgets" to deliver teabags & creamer requested by reception. The ground floor public areas are deceptively impressive. A pity that the " hotel" hospitality aspect is so lacking.

Clean room,friendly staff, good amenities