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Reviews of Hilton Tashkent City

5 out of 5
Hilton Tashkent City
1 Ukchi Street, Tashkent

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 36 reviews" "
Rating 8 - Good. 6 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

volkan alper

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

volkan alper

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Bandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay at Hilton Tashkent from February 22nd to February 24th, I was thoroughly impressed by the hotel's exceptional service. The employees were not only friendly but also proficient in English, making communication effortless. Their warm welcome and genuine smiles added to the overall positive experience, creating a welcoming atmosphere throughout my stay. I highly commend the staff for their outstanding hospitality and professionalism.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ziad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff were excellent
Stayed 3 nights in Jan 2024

10/10 Excellent

Adib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and breakfast
Stayed 3 nights in Oct 2023

10/10 Excellent

Si Young

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2023

2/10 Terrible

shai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place. The suite which cost more than 400$ per nightly was full of insects and the bed was full of wicket. My whole body was bited. The problem continues also the alternative suite they gave me. I had to sleep on the sofa at the lobby. The manager responded rudely, threatened to call the police and tried to silent the issue by sending fruits and wine to my suite. Of course, I rejected! The towel was full of blood stains. The room was very dirty:,hairs and insects everywhere! Don’t visit this horrible hotel. Date of stay: 19-22/8/23

10/10 Excellent

Hiralal

Stayed 1 night in Jun 2023

10/10 Excellent

Hiralal

Liked: Cleanliness, staff & service, property conditions & facilities
It is right across from the park where you can see the illuminated fountain from your room
Stayed 1 night in Jun 2023

8/10 Good

Harshana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is ideally located and good facilities and access to city park. Despite high occupancy, the Front Desk manager was courteous to grant us a late check-out without any additional fees. Disappointed that even after our special request for room with a park view sent in advance, we were assigned a room without a decent view :(
Stayed 3 nights in May 2023

10/10 Excellent

Abdul Razek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my great option staying here
Stayed 2 nights in May 2023

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Hermann, Graz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay. Now, to make it to a real 5*: 1) smell from shower sink - need to fix 2) bar menu is 3* at best, selection really low end and from what i know there are no import restrictions The positives: 1) Staff 2) Pool - probably one of the best hotel indoor pools in terms of size & view 3) Spa staff 4) Breakfast worth mentioning
Stayed 2 nights in Oct 2022

10/10 Excellent

Paul, Middletown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tashkent Hilton is one of two premier hotels in Tashkent. It is clean, some fixtures like carpets in hallways are a little dated (bubble up), there was no X-Large bathrobe to be found at the pool, the downstairs staff are a little... disinterested. Having said that, it is impeccably safe, the restaurant is reasonably well regarded, the lounge is clean though the selection of food is very thin and they ran out of milk for coffee twice. Safe, clean, nice pool, a little out of the way if you are a walker.
Stayed 5 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Five Stars in Tashkent
Amazing hotel Nothing to complain about It is a must if you are planning to stay @ five stars hotel in Tashkent
Stayed 1 night in Sep 2021

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hilton Stay
our stay was fantastic, we were upgraded from double bed room to corner suite, the room was spacious and so new and clean, the staff was great, the front desk staff were amazing, i needed to print and scan an urgent paper, it was done for me in no time, want to mention Abdulaziz and Madina, also the Duty manager Bekzod who was so freindly and supportive. Complementary resh fruits were offered in the lobby around the clock, the breakfast was something, wide range of fresh fruits, fresh juices, pastries, different eggs omelletts...four types of local honey, bee hive wax/honey frame, selection of cheese.... Location of the hotel within green Landscaped park called Tashkent City with paths for jogging and walking, and many cafe's and couple of restaurants within the park, the indoor swimming pool located on the 4th floor with the park view and luxury interiors Will visit back again and best in Tashkent
Stayed 1 night in Sep 2021

10/10 Excellent

PIRIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Aug 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Very good business hotel in Tashkent
Stayed 3 nights in May 2021

6/10 Okay

Nematullah

Liked: Cleanliness, room comfort
It’s an expensive hotel compare to its five star hotel competitors in the area. I had to change the room because of cracking ceiling noise that I couldn’t sleep well at night. Next room had drainage problem in the shower that water wasn’t moving at all. Lastly, at checkout, she wanted to charge me for the room again even though the room had already been paid for. When I told her about the payment, she changed the invoice and asked me to just pay for the city taxes. Also, money exchange wanted charge five percent for exchange when I told front desk about it they said there is not supposed to be any charge. I would not recommend this hotel.
Stayed 1 night in May 2021
Response from Zilola Ismailova on 12 May 2021
Dear Mr. Nematullah, Thank you for the moment you spent to share your experience. We really value your feedback and apologize we were not able to provide you with the quality of service you deserve. The whole staff is looking for ways to impove our customer experience and I can ensure you that we will try hard to not to amke such errors in the future. Thank you again for your feedback and we hope you will consider staying with us again. Sincerely, Zilola Ismailova Guest Relations Officer +99833 1339909 +99871 2108888 Hilton Tashkent city Ismal Karimov, 2, bloch 5 Hilton.com

10/10 Excellent

Sayed Sohail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice
A place I will consider to stay again.
Stayed 1 night in May 2021

10/10 Excellent

Sayed Sohail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Very good and comfortable place to stay, I will definitely come again
Stayed 2 nights in Apr 2021
Response from Zilola Ismailova on 12 May 2021
Dear Sayed Sohail On behalf of Hilton Tashkent city, accept our appreciation for choosing and for your valuable time, you spent to share your experience. We are honored to have an opportunity to you at our hotel and hope you will consider to stay with us! Sincerely, Zilola Ismailova Guest Relations Officer +99833 1339909 +99871 2108888 Hilton Tashkent city

10/10 Excellent

BADER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Tashkent - highly recommended
I had an excellent stay at the Hilton Tashkent. The location is very nice within a gated community and right next to a a beautiful park with a fountain - which can get a bit noisy as it runs every hour - but thankfully it stops after 10 pm. The staff were all very friendly and welcoming. The breakfast was excellent and had all sorts of food options. Lastly, everyone spoke English to a proficient level which made communication easy, something that's more of a luxury in Tashkent.
Indoor Pool
Indoor Pool
Lobby
ATM / USD Exchange Machine
Stayed 2 nights in Apr 2021
Response from Zilola Ismailova on 12 May 2021
Dear Bader, It was a great pleasure to read your feedback! Our team wishes you an amazing day and thanks for rating the quality of our service! We deeply appreciate your feedback, which makes us motivated. We will wait for the new opportunities to serve you again. Respectfully yours, Zilol Ismailova Guest Relations Officer +99833 1339909 +99871 2108888 Hilton Tashkent city Tahskent, Islam Karimov 2, block 5

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room with bath, friendly service, great selection of breakfast items, fast laundry service, everything functions well
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Sayed Sohail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay but expensive
Stayed 2 nights in Jan 2020
Response from Dilovar Khasanov on 29 Jan 2020
Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found the product and services at our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Good

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war gut.
Stayed 1 night in Aug 2023

4/10 Poor

renato

Stayed 2 nights in Jun 2023

10/10 Excellent

Young Il

Stayed 1 night in Mar 2023

10/10 Excellent

HONGRAE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Franz-Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taschkent City - neue Mitte
Großartige Zeit in Taschkent "Taschkent City" ist modern, sauber - und das Hotel ist einfach mitten in der neuen Mitte!
Stayed 1 night in May 2022

10/10 Excellent

MAYMON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

10/10 Excellent

Murat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020