Holiday Homes in Tazewell

"I arrived at the hotel and was told that they didn’t have my reservation. This was a nightmare. They were able to print off my booking, but continued to tell me that hotels.com didn’t pay them. The money had already been taken out of my bank, so I could not afford to purchase another room at the time. I stayed in the lobby on the phone trying to figure out the issue with hotels.com and the manager came out telling me that I needed to leave. This was almost 12am and I had nowhere to go. They told me I could not remain in the lobby to find out the issue. The two ladies were very rude and inconsiderate. "

"We stayed in one of the cottages..it was a nice weekend break..Staff was friendly & helpful at check in & check out..Also ate at the lodge (catfish & cheeseburger & salad bar..catfish was some of the best ive had & the salad bar was nice also.) Also had their continental breakfast was nice..eggs, sausage, biscuits, gravy, waffles cereal, oatmeal,bagels, bread, danishes & drinks..Restaurant staff where very friendly & helpful also"

"The hotel needs an upgrade, I love Fairfield typically. The shower was very outdated and was hard to operate. The walls throughout the hotel and doors were very runned down. The breakfast was not great compared to what they typically have and the pool was closed! Without any warning. Also trains go by all night woke up at 11am 4am and 6 because of it not sure they can help that but wouldn't stay here again. Also smelled of weed on the first floor by the elevators. For $200 a night it's shameful to charge for what is offered. The front desk was very nice and helpful. Also had a vending machine which was empty. No impressed. "

"The staff is attentive and helpful. The room is large and clean. Now the bad. Tv and wifi are a joke!! The TVs are so old you can’t stream on them. I constantly have to go to my truck to get proper internet access. This is extremely annoying and corporate doesn’t care from what I hear. This makes it impossible to consistently do work here.. Get into the 21st century please! I will not stay here again and suggest to anyone traveling for business do the same. If corporate doesn’t care about it’s customers then I will move on to someplace that does!"

"Condition of pool room"

"Room was dirty "

"The room was clean and comfortable and the staff was great. "

"Very nice and clean. "

"Very nice"