Very disappointing experience. We have stayed in villas for over 15 years, including this complex previously, but this was by far the poorest standard we have experienced. We arrived late after travelling all day and, despite the company knowing our arrival time, there was not even one toilet roll in any of the three bathrooms, nor any washing-up liquid or cleaning cloth. Small items, but essential when arriving late at night. The villa was not clean on arrival. We found dust, talcum powder residue, dirty balconies, bird mess, stained sofa throws, hairs on dining chairs, ants throughout the villa and a garden containing rubbish, dead insects, broken items and even vomit. We have photographs of many issues. The advertised photos are also outdated, with furniture shown online no longer present. The maintenance team were excellent and responded quickly, cleaning the outside areas, but we should never have needed to spend the first day of our holiday waiting for cleaning to be done again. There was also undisclosed building work opposite the villa starting around 7:30am, and someone entered the secure garden for pool maintenance without knocking or warning, which was unsettling with teenage children staying.We appreciate the maintenance team’s professionalism, but the overall condition, inaccurate advertising and lack of communication meant this was not the relaxing family holiday we had hoped for. We would not book this villa again.I can only add 8 photos so showed pool