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Reviews of Imperial Hotel

Imperial Hotel
66 Hayarkon Street, Tel Aviv

Reviews

4.8
Rating 10 - Excellent. 2 out of 52 reviews" "
Rating 8 - Good. 11 out of 52 reviews" "
Rating 6 - Okay. 10 out of 52 reviews" "
Rating 4 - Poor. 11 out of 52 reviews" "
Rating 2 - Terrible. 18 out of 52 reviews" "

4.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
imperial not so imperial
It was bad there was a leak in bathroom the tub from upstairs leaked everynight the window was broken, the room was pretty old and falling apart. The staff some ok the 5am guy a rude piece of trash. Then there are the surprise costs and yes they do throw in extra charges and dont honor the hotels.com price that is why i would suggest to go elsewhere because i read it here and it happened to me too, then they state they will help you get a taxi but the guy in the front did not help us and they violently asked me to pay an extra charge but it was not on the first day i checked in. no vale la pena roban porque parece una buena oferta pero el ultimo dia violentamente con mi familia cuando necesitaba un auto para ir al aeropuerto el empleado me dijo que devia mas dinero y ya avia el primer dia confirmado que no tenia que pagar nada mas que el precio de hotels.com y no me llamo el auto para el aeropuerto hasta que pagara y yo estava con ancianos y ya esta poniendose tarde pague y el hijo de tio dijo que llamo al auto pero nunca lo iso porque nunca llego el auto yo tuve que ir a parar autos hasta que uno me llevo por $60 a el aeropuerto y si no el maldito no le importo si perdia el vuelo se vengo por que no quise pagar el extra costo. Es mejor buscar otro hotel este es basura os recomiendo algo mejor. non e' buono questo hotel e' sporco e il costo e' carro, ti danno un prezo qui in hotels.com ma l'ultimo giorno l'impiegato figlio di ... mi ha detto hai bisogno di pagare piu
Stayed 7 nights in May 2022

2/10 Terrible

Aliaksandr

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in May 2022

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Imperial Hotel
The Location was excellent.The receptionist are nice and helpful.I would not recommend the hotel.Its dirty, towels ,bedsheets are disgusting, its not white its dirty white and linens were thin. i would suggest to bring your own towel.gum on wall, dirty bathrom, They charge you different than Hotel.com rate,so make sure you check your bills before checking out.
Stayed 13 nights in Apr 2022

8/10 Good

Nataly

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Ahmed K A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst
Stayed 1 night in Apr 2022

2/10 Terrible

YHAN, Fontana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived they gave me a dirty room and was charge more of what I booked thru Travelocity. Bad customer services I was better of staying on hostel
Stayed 2 nights in Mar 2022

2/10 Terrible

Mihaela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2022

6/10 Okay

Gali

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
cockroaches live! in many!
cockroach filthbag gross loud
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's accommodating. But if you come here bring your own utensils and disposable cups Incase you'll be needing it. They will not provide those things for you guys.
Stayed 1 night in Aug 2021

4/10 Poor

HUSSEIN

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
PRIME location hotel a block from the beach!
The kindest, most warm host of any hotel I've ever stayed in.
Stayed 2 nights in Jul 2021

8/10 Good

Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Their food in restaurant was really great and staff are really great. Only thing don't like is shower to small.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, expensive, poor service, 3d day no cleaning, garbage left in the room
Stayed 8 nights in Oct 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Quick check-in, good bar

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average staff......room is tired and overpriced
Room is very tired, floors need replacing, Bathroom needs regrouting & shower leaks. You need to turn side on to get through the bathroom door. Lighting in bathroom is inadequate. Staff arent particularly friendly. Breakfast is very poor.....limited choice. Only hot food is toast or hard boiled eggs. Need to lift their game consudering i was paying US$110 / NIGHT.
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wont come back
the bar downstairs was very noisy ! we did not mange to sleep without ear plugs. while it is close to the beach the clerk in the front desk what not every helpful when during our entire stay
Stayed 2 nights in Oct 2017

8/10 Good

Louise

Liked: Staff & service, room comfort
A block from the sea, 2 blocks from the US Embassy, the Imperial is an older property but very pleasant. The cocktail bar on the first floor is one of the 50 top craft cocktail bars in the world according to the awards in the lobby, and staffed by an amazing group of showmen/professionals. Over all I was very happy to stay at this property.
Stayed 1 night in May 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
The worst place I've ever seen or been too. The showers were filthy. They didn't honor their advertisement of providing shuttles from the airport to the hotel. Hotel is dirty and not family friendly at all. Will never stay here again. Don't even consider this place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!!!
The hotel was dirty and very filthy. Showers were disgusting. Advertised Hotel shuttle refused to come to the airport to pick us up. horrible experience. Couldn't wait to leave!

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location....basic hotel is what you get for this price...no issues

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Chloe, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I expected!
I was almost deterred from staying at the hotel when I read the negative reviews online, but on arriving I was pleasantly surprised. There was a spacious balcony (which I didn't get in a 5-star hotel I also stayed in while in the city) and great music pumping out from a nearby building. (Don't worry, it's all over by 11 and the windows are sound-proofed, cancelling out sound if you don't want to hear it). The room was clean, the location was excellent and although it wasn't flash and luxurious, this is probably the best you can get for the price category - totally acceptable for a stay.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
surly, unpleasant desk staff

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Charles

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Het was centraal gelegen, dichtbij het strand, personeel vriendelijk en behulpzaam. Jammer dat er geen ontbijt was.
Stayed 1 night in May 2022

2/10 Terrible

Janusz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opinia o Hotelu Imperial
Hotel o bardzo dobrej lokalizacji. To wszystko co można powiedzieć dobrze o hotelu. Obsluga hotelu nie mila, ubrana, jak robotnicy budowlani. Obsluga śniadań, ubrana nieestetycznie, wręcz niedomyta. Śniadania to horror. Brak jakości i asortymentu. Wszystko byle jak i z łaską. Cena za nocleg horendalnie wysoka w grudniu 455 zł/noc. Robaki w pokoju ( dołączam film i foto), pchły w poscieli. Jedno wielkie nieporozumienie. NIE POLECAM!!!!
Stayed 5 nights in Dec 2019

2/10 Terrible

HOUZEFA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TLV
CHAMBRE SALE LOCATION GOOD STAFF HELPFULL
Stayed 4 nights in Nov 2019

2/10 Terrible

Sebastian, Spenge

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Leider total marode. Keine Wartung und keine Sauberkeit.
Stayed 3 nights in Nov 2019

8/10 Good

ANDREY

Liked: Room comfort
Stayed 5 nights in Oct 2019

6/10 Okay

rahel

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

4/10 Poor

gerard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passable sans plus
Bon emplacement service personnels nuls pas de services orchestres jusqu'à 6h de matin impossible de dormir bref
Stayed 1 night in Feb 2019

6/10 Okay

MARIE JOELLE

Disliked: Cleanliness, property conditions & facilities
Moyen
De passage avec ma mère. L'hôtel est très bien situé, proches de toutes commodités et de la plage. Le petit déjeuner est très correct. Par contre la chambre n'était pas très propre : la literie était douteuse, il y avait de la poussière et il y avait des salissures dans la salle de bain + le lavabo est resté bouché malgré l'intervention du réceptionniste.
Stayed 1 night in Jun 2018

2/10 Terrible

Algis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lo recomiendo
El personal decla recepción para nada amigable y no te ayudan. Nunca tuve wifi en mi habitación.
Stayed 3 nights in Jun 2018

2/10 Terrible

GREGORIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desastroso
Personal desagradable, timadores, no proporcionan toallas, dos bares con mucho ruido abajo...
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Strandnähe, Landesstandard, gesundes Frühstück
- Frühstück gut - kein Fön - Kühlschrank vorhanden - wichtig - Zimmer werden nicht jeden Tag gesaugt oder gewischt - Personal hilfsbereit und freundlich - Ausstattung einfach
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijne lichte kamers, dicht bij het strand!
Zeer vriendelijke eigenaar die me goed heeft opgevangen na een slechte start bij een ander hotel. Wie niet te gehecht is aan zijn pindakaas, kan daar ook een prima Israëlisch ontbijt krijgen.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fint hotel, sødt personale, men støjende værelse
Vi blev placeret på værelse 208, som ligger lige oven på hotellets bar. Det var støjende hver aften og svært at falde i søvn. Meget ærgerlig oplevelse ifht. hotellets ellers søde personale. Jeg vil stærkt anbefale at undgå dette værelse.

6/10 Okay

Yulia

Liked: Room comfort
Удобный отель на короткий срок
Хотелось провести выходные на море и отметить свой день рождения. Отель пришёлся кстати. Небольшой, рядом с морем.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
נחמד בגדר הסביר

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mélanie, Châtenay-Malabry

Liked: Cleanliness
Pas mal, mais bruyant...
Chambre correcte et propre. Il manque de quoi faire un thé ou un café. L'hôtel dispose d'un bar où l'on y passe de la musique jusqu'à 2h de matin donc si l'on y va pour se reposer, c'est un IMMENSE inconvénient... Petit déjeuner médiocre (café infâme notamment)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreckiges unfreundliches Hotel in Strandnähe
Leider war das Badezimmer voll Schimmel, die Betten wurden sehr, sehr unordentlich gemacht, die Bettdecken teilweise mit Löchern. Die meisten Angestellten der Rezeption eher unfreundlich, bis auf einen Herrn. Die Tür des Zimmers war in den letzten Tagen nicht mehr zu schließen!!!!!!!!!!!!, Die Gardinen mit Löchern. Das Frühstück ( inklusive) war mittelmäßig.

6/10 Okay

Sany, Milano

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel discreto
Viaggio stupendo, Israele è un paese meraviglioso. Hotel deludente in considerazione del fatto che come struttura è molto vecchia !!!!

4/10 Poor

צביה ואבי גנח, רמת ישי

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
שידרוג המלון
מאוד לא מכובד להכנס למלון ולמצוא את פקיד הקבלה יושב על כיסא קרוע ובלוי. מן הראוי להחליף כיסא כזה.... החדרים מאוד לא נקיים ,אפילו פעם אחת לא רוקנו לנו את הפח .. עשינו זאת בעצמנו.. לקחנו מטאטא וניקינו בעצמינו את החדר מהחול.. שהינו במלון שלושה לילות מן הראוי היה להחליף לנו את המצעים לפחות פעם אחת בשהייה של שלושה לילות.. המגבות היו בלויות ישנות עם חורים.. סגרו לנו את המזגן ולא הבנו מדוע.. פנינו לקבלה ופקיד הקבלה אמר לנו שאינו יודע מדוע ואז הוא פתח לנו את המזגן .. וזאת לאחר שעתיים בחדר כשאנחנו מתבשלים מחום ולא מבינים מה קורה. יש לציין שארוחת הבוקר היתה סבירה.

6/10 Okay

ROBERTO

Disliked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
very boring hotel - in excellent location
If you need a clean place to stay, near the beach and the Ben Yehuda and Allenby streets in Tel Aviv, this is a good spot. But - really - skip the breakfast (if you're in a good mood it'll make you laugh, and if you're hungry it will make you cry), and expect nothing else than a room with shower and a bed with clean sheets. Truly a boring interior at this place. But the staff is very friendly and helpful!

2/10 Terrible

Patrick, Toulouse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le pire service en trente ans de voyage
- Personnel nul A 9h59 : fermeture de la porte de la salle à manger, le petit déjeuner étant servi jusqu'à 10heures... Chaque matin à neuf heures, réveil pour savoir si on veut des serviettes...!! serviettes qui ne sont ramenées que vers 10 heures (re-réveil pour ceux qui voulaient faire une grasse matinée !). - Commerce malhônnète Une chambre avec deux (très)petits lits au lieu du grand lit demandé à la reservation - Hygiène inexistante En une semaine, la chambre a été faite une seule fois !! Une grosse brindille qui trainait dans la salle de bain, ainsi qu'un pansement ( d'un précédent occupant, ou avant... ?) scotché sur le bord de la baignore et un autre sur le rideau de douche (beurk) ont attendu toute la semaine une hypothétique femme de ménage. Un jeu pour être vraiment sûr que rien n'était fait dans la chambre entre minuit et 22heures !!! Pour les clients suivants, rassurez-vous : on a ramené les sus-dits à la réception, en leur demandant si ils étaient consignés, dès fois que... - Sécurité inexistante : prises éléctriques cassées ou sorties du mur dans la chambre, fil à nul dans la salle de bain (si, si !). - Environnement déplorable : chantier de construction d'un immeuble sous nos fenêtres ! - seuls les veilleurs de nuits étaient évéillés, et connaissaient l'existence du sourire En bref : à hésiter absolument !

6/10 Okay

Rainer, Wiesbaden

Liked: Staff & service
Disliked: Cleanliness, room comfort
Gute zentrale Lage
Die Lage ist zentral und dicht am Meer. Der Service ist gut, aber Bad und Zimmer sind in schlimmen Zustand. Schmutzige Nachttische, der Fussboden nie gesaugt, ein einziger kaputter Stuhl und Schimmel im Bad. Raucherzimmer mit schmutzigem Aschenbecher. Das geht gar nicht! Aber sehr freundliche Leute an der Rezeption und ein wirklich gutes Frühstück. Würde das Hotel dennoch wieder buchen, wenn die Zimmer sauberer wären.