Temecula Valley Wine Country Hotel Guide - Cheap Hotels in Temecula Valley Wine Country, Temecula

"Amenities were great. Pool near our room was zero entry and heated making it great for our toddler. Splash pad was alot of fun. Hard to get it to turn on sometimes. Room was nice. Check in was brutal! Waited hour and half in line to check in to then be directed to another desk to wait in line for a parking pass and try to be sold on attending time share presentation. 2 hours to check in after starting our travel day 5am to get there with a 2 year old wasnt fun. Was also told at check in that our room would be cleaned every 2 days. Didnt come to clean it until the 7th day of our 8 day stay. That was after us calling and requesting housekeeping twice. And didnt come until evening in the middle of us eating dinner. Had to request towels in the middle of our stay and took 2 hours to deliver them. Amenities made our stay great but place didnt seem to be ran well. "

"Room wasnt ready even after they gave us the key to get in. I reserved 3 rooms, all the rooms smelled like urine or dirty mop water. My guests were embarrassed as well as I. Still waiting on the hotel to respond to hotels.com regarding my request!"

"Our entry door had issues. Handle was broke, it worked 50% of the time. They have a top not maintenance guy who showed us a trick to get it open most of the time, he was great. You'd think they'd fix something like this for security reasons if anything."

"People were eating in the hot tub . Room service is more like door dash- cold and comes in styrofoam boxes and a big paper bag. Lovely grounds ! Pool experience was disappointing but villas were nice and grounds beautiful. The Pinot Gris is delicious "

"Place is in a hot spot near everything and friendly staff."

"You need Lighted sign at the hotel entrance. "