Holiday Homes in Ten Thousand Islands

"Absolutely terrible. I rented the 'comfort cottage'. When we arrived we were met at the front desk with no staff But instead there was a sign stating we needed to text a number and they would text back a our room number and a code to use to unlock that room. There were other people there as flabbergasted as I was. They told me they booked two rooms, but only got on and it wasn't the one they had chosen. They also told me it took 30 minutes to hear back about their room after texting the number. Because if this, I immediately called the number and after listening to an automated message I spoke to a man who simply asked me how long ago I texted for the room number. I explained what I saw in the lobby and I wanted to code to get into my room. I then received my room number to find out it is a room with two beds on the second floor - a tall stair case with NO elevator. I am traveling with my 80 year old mom who has ambulatory issues and that is why I rented the comfort cottage. When I look into the room and realized what was going on, I left immediately to call the guy again to let him know this is definitely not what I booked. He told me since I already checked in and walked into the room there was nothing he could do. I need to call Expedia. So I called and they told me the hotels policy was if I cancel the nights I was supposed to stay there they only refund 1/2 of the cost. I reiterated how the hotel fraudulently advertised their rooms & Expedia offered me a $25 gift card!!"

"Everything great"

"Clean rooms, staff are friendly. Very family friendly"

"Staff was great. Food was excellent. Room was clean. View is spectacular."

"Cute funky motel. Very clean and couldn't beat the price."

"Parking was easy and off the street. Staff was friendly and helpful. "

"The room was clean but dated in style. The staff was great didnt use gym and didnt shop"

"Ocean view, great room "

"What a wonderful Stay at this lovely Beachfront condo! Clear views of the Beach and the Gulf. Beautiful nightly sunset views from the back balcony and morning dawn views from the dining room and front balcony. At night the view from the dining room wall of windows comes alive with lights from all over Marco Island. It was like staying in a Chicago high rise with gorgeous city views! Perfect ambiance for those stay in dinner nights. We spent all our time on the beach or at the pool. Definitely walk the shore for the abundance of shells deposited by the gulf every day. Husband enjoyed his morning pickleball games at the included courts. The condo was beautifully updated. Very open and airy. The furniture was so comfy! The hosts were extremely responsive and very friendly. Check in and check out was a breeze! "