Bar (on property)

Reviews of Hotel Villa de Adeje Beach

3 out of 5
Hotel Villa de Adeje Beach
Avenida de los Pueblos 41, Adeje, Tenerife

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 157 reviews" "
Rating 8 - Good. 52 out of 157 reviews" "
Rating 6 - Okay. 35 out of 157 reviews" "
Rating 4 - Poor. 15 out of 157 reviews" "
Rating 2 - Terrible. 6 out of 157 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location for beach & shopping & rooms are nice & large/clean, the drinks options could be better & bar staff could do with a bit of training in customer service
Stayed 3 nights in Oct 2023
Response from The Hotel Manager on 20 Oct 2023
Dear Jennifer,Thank you for your review. We are happy that you enjoyed our stay, our unbeatable location, and our spacious and clean apartments. We apologize for the inconvenience you suffered with one of our bar staffs. We hope to welcome you with us in a very near future again...

4/10 Poor

Craig

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning
Stayed 7 nights in Sep 2023
Response from Hotel Manager on 30 Sept 2023
Dear Craig,We feel sorry that we received a rather low punctuation.All of our units have air-conditioning indeed.Kind regards,

4/10 Poor

Graeme

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

bikal

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice property in nice area. Shops are very close. Staffs are very friendly and helpful.
Stayed 4 nights in Aug 2022
Response from comercial on 3 Sept 2022
Thank you very much for your comments. We hope that you enjoy the rest of your holidays.

10/10 Excellent

Laurence Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service
Stayed 7 nights in Jun 2022
Response from Dto Recepción on 5 Jul 2022
Thank you very much for your stay with us. We hope to see you soon.

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great early Xmas break,
Stayed 10 nights in Dec 2021
Response from comercial on 23 Dec 2021
Thanks very much for your review. The hotel staff wishes you Merry Christmas and happy new year. Nest regards

8/10 Good

DAVID, Barnet

Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, always helpful. Excellent facilities and rooms
Stayed 7 nights in Feb 2020
Response from comercial on 23 Feb 2020
Good morning Thank you very very much for your superb review about your stay. Kind regards

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Jan 2020
Response from Recepción on 10 Jan 2020
No proceder contestación, cuando no tenemos comentarios al respecto y no nos dice quien es.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adeje Beach Hotel
This was our 2nd time at this hotel and from entering reception where a warm welcome was received to the excellent food, in choice, presentation and quality, to the clean fairly spacious rooms.... plus the lovely pool area.... everything suited our needs well The hotel was just trimming up for Christmas as we left and looked very festive. The only thing that we didnt use much was the evening entertainment which didn't seem up to much.... but there's plenty of other things to do in the area so didn't pose a problem. We will certainly be back.
Stayed 7 nights in Nov 2019
Response from comercial on 1 Dec 2019
Thank you very much for your review. We wait for you delighted. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019
Response from comercial on 30 Nov 2019
Thanks you for review. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2019
Response from comercial on 27 Nov 2019
Thanks you for review. Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Liked the pool area Did not like the bar and lounge area the stage could not be seen from most seats
Stayed 5 nights in Nov 2019
Response from comercial on 25 Nov 2019
Good morning Thanks you for review. Kind regards

10/10 Excellent

Pat, Moy Co Tyrone Ireland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very friendly hotel. Comfortable spacious rooms. Great food with an excellent menu. We really enjoyed our stay here and can't wait to return. Twice a week towel change is inadequate. The hard dining room chairs are very uncomfortable. Overall very impressed with this hotel.
Stayed 7 nights in Oct 2019
Response from comercial on 8 Nov 2019
Good morning Thanks very much for review!!! Kind regards!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and well maintained. The pool area layout is unique. Staff so helpful.
Stayed 7 nights in Oct 2019
Response from comercial on 6 Nov 2019
Thank you for review!! Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect for what were needed, great staff and location
Stayed 7 nights in Oct 2019
Response from Reception manager on 31 Oct 2019
Thank you very much for your review, this help to us continue really hard working.

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019
Response from comercial on 28 Oct 2019
Thank you for review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was as you would hope for. The room was clean and comfortable. It had a safe, TV with the 4 main UK stations, air-conditioning in the bedroom and living room, and a small kitchen area if needed. The pool area was well maintained and umbrellas are available for 2 euros for the day. The TV and air-conditioning remote controls have a refundable deposit of 15 and 20 euros. The safe is 2 euros per day and 6 euros refundable deposit. The hotel is all-inclusive for drinks and food. The food was good but was mass produced but plenty of it. The hotel is only 10 minutes walk to the sea front. There are reasturants and bars everywhere.
Stayed 7 nights in Sep 2019
Response from comercial on 1 Oct 2019
Good morning Thanks you for review. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
No free WiFi, found the daily charge very expensive
Stayed 5 nights in Sep 2019
Response from Reception manager on 23 Sept 2019
Good afternoon, The wifi like you can found in the web site is not free. The wifi is not necesary for relax and enjoy in the island, so it is up to you if you realy needed or not.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff, food was very nice. Rooms were very spacious and clean, would definitely recommend.
Stayed 10 nights in Aug 2019
Response from comercial on 21 Aug 2019
Good morning Thank you very much for review. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All right but I think need more for children animations,
Stayed 10 nights in Jul 2019
Response from comercial on 7 Aug 2019
Good morning Thanks for review. Kind regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location was excellent. However, on a couple of ocassions we found cockroaches in the room. It's to be expected as, the island is crawling with them. We got rid of them carefully mindful of the fact that if you crush them, male and female roaches lay eggs. Enjoyed the holiday, regardless of this. The hotel was great
Stayed 7 nights in Jun 2019
Response from comercial on 1 Jul 2019
Good morning Thanks very much for review. Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, and value for money. The staff were very helpfull.
Stayed 7 nights in Jun 2019
Response from Reception manager on 26 Jun 2019
Thank you for your comment, we are really satisfied. We work hard everyday to get this results.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The staff are no 10 same cleaning is very good. The bathrooms have shower only and no duble beds.
Stayed 6 nights in May 2019
Response from comercial on 14 May 2019
Good morning Thanks for review. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location, near to everything and beach, very clean friendly hotel and the food was excellent. We had an apartment which was huge with views over pool and sea (fifth floor). Highly recommend.
Stayed 10 nights in Apr 2019
Response from comercial on 27 Apr 2019
Good afternoon Thank you very mauch for review. Kind regards

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, food is good and great friendly staf
Stayed 10 nights in Mar 2019
Response from Booking department on 29 Mar 2019
Thank you very much for your comments. We hope to see you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The poperty was in a good position it was clean frienly and everything you needed i did not agree charging for hiring a kettle even in the cheapest hotel in uk kettles are in also the food could be better it was always cold.
Stayed 12 nights in Mar 2019
Response from comercial on 26 Mar 2019
Good afternoon Thanks you for review. Best regards

6/10 Okay

Verified traveller

Stayed 12 nights in Mar 2019
Response from comercial on 1 Apr 2019
Thanks for review!! Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from comercial on 1 Apr 2019
Thanks very much for review. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and food very nice, staff very friendly and helpful!
Stayed 6 nights in Feb 2019
Response from comercial on 27 Feb 2019
Good morning Thanks you for reviews. Kind regards

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2019
Response from comercial on 1 Apr 2019
Thanks very much for review. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing, very helpful. The location is good. The food is excellent. We had a couple of issues during our stay, all fixed immediately.
Stayed 5 nights in Feb 2019
Response from comercial on 20 Feb 2019
Good morning Thanks you for review. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from comercial on 1 Apr 2019
Thanks for review. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very friendly and helpful staff. Good food with plenty of choice. The hotel well looked after and nice and clean. Good location near to all ammenities.
Stayed 7 nights in Feb 2019
Response from Reception Manager on 16 Feb 2019
Dear Anonymous, We are very glad to see that you enjoyed so much our hotel. It would be a real honor to take care of you again during your next holidays!

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
just went for a relaxing break. hotel was very good and in a nice area loved the green matting around the pool very safe for walking on Quality and choice of food excellent had a studio room which was of a good size bingo and entertainment every night
Stayed 7 nights in Feb 2019
Response from Reception Manager on 16 Feb 2019
Dear Christine, Thank you very much for your lovely words: these keep our staff going for the extra mile! We hope to be able to welcome you again over here in a very near future! Kind regards,

8/10 Good

Verified traveller

Stayed 7 nights in Jan 2019
Response from comercial on 1 Apr 2019
Thanks for review. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel friendly staff excellent food lovely rooms
Stayed 6 nights in Feb 2019
Response from comercial on 11 Feb 2019
Good afternoon Thanks you for your reviews.

8/10 Good

Lucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel, 1 bed apt very spacious, unfortunately you have to rent all remotes to access the tv, air con, but it is refundable on return to reception No kettle or Iron in room, but could probably rent from reception
Stayed 7 nights in Jan 2019
Response from Reception manager on 13 Jan 2019
Good morning, Thank you for your comments. We have kettle for rent and iron also in reception per 1€ a day, or we can bring small saucepan. We try to improve every day.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We are writing to complain about our recent all-inclusive stay at Hotel Villa De Adeje Beach, Tenerife. While the hotel was in a good location and the rooms clean, our overall experience was negative due to the sub-standard comfort of the hotel and the lack of assistance to find a resolution. We have never experienced beds this uncomfortable in a 3 star hotel. We received a bed topper to assist but that didn’t help at all. The pillows were lumpy and, as they were without liners, they were stained and smelt of stale sweat. Alongside this the sheets and towels were threadbare, holey, and in the case of the towels, disturbingly discoloured. It did not make for even one night’s decent sleep – one of the unspoken promises of a relaxing holiday. The meals at the hotel’s restaurant were bland and consistently overcooked! If we’d have wanted flavourless, unseasoned mush, we could have stayed in England and nipped to the nearest Little Chef. Regardless of the time of day that you chose to dine, all food was at best tepid. They even had a microwave there so clearly we weren’t the first to pick up on their lack of proper buffet dining equipment (hint, it’s not a microwave). There was also the health-hazard of the hotel generator. We were informed it was used to heat the water (clearly not the food, though) but it was perilous in its spewing of constant fumes, leaving us with sore, red eyes and sporadic cough. We didn’t even bother trying to speak to the hotel manager on this as anot
Stayed 7 nights in Dec 2018
Response from Reception Manager on 9 Jan 2019
Dear Anonymous, We are sorry to read that we weren't able to meet your expectations. We are glad that you appreciated our superb location and the high standard of cleanliness of the rooms. We feel sorry that the beds seemed to hard to your personal taste, even with the extra bed toppers provided. In case you pillows start to smell sweaty, please feel free to contact the Reception in order for us to change these for you. We feel sorry that our wide range of foods wan't to your personal taste either. We feel sad that our 3* hotel wasn't able to satisfy your holidays needs. We hope to be able to welcome you again in order to convince you better about our facilities on offer. Kind regards,

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask for room high up,numbered ending in 01
Good holiday,staff good,usual AI entertainment ,good location
Stayed 10 nights in Dec 2018
Response from comercial on 2 Jan 2019
Thank you very much for your kind review! We really appreciate it. Kind regards

8/10 Good

Pete, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few times recently. Rooms have recently been refurbished adding air conditioning to the rooms. Great location and great value for money when booked as all inclusive. Only slight downside to my latest visit was the food standard has seemed to have dropped a little from good to just about acceptable. But again for the low price you pay you can’t expect fine dining. That being said, would still definitely stay there again!
Stayed 6 nights in Nov 2018
Response from comercial on 25 Nov 2018
Thank you for your comments about our hotel and we are happy to see that you enjoyed your stay at our hotel. We hope to welcome you again in a very near future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2018
Response from Comercial on 10 Nov 2018
Good morning Thanks for your review. Best regards

8/10 Good

joanne,dave, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , great location
The hotel, the food and especially the staff of this hotel made our holiday a lovely experience and we would recommend it to anybody
Stayed 7 nights in Oct 2018
Response from comercial on 22 Oct 2018
Thank you very much for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel about an 8min walk to beach
Pleasant hotel, approx 8min walk to beach Staff helpful and very pleasant Food really good and plenty of choice Restaurant could stay open a bit later in evening And the bar could stay open at least till 12 midnight Overall very pleasant stay lovely hotel
Stayed 5 nights in Aug 2018
Response from Reservation department on 29 Aug 2018
Thank you for your comments, we will pass to the general manager. We hope to see you again.

10/10 Excellent

c, newhey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break
Arrived at 10pm, to a smile from the reception, everything explain to us. Food left in the fridge for us, as evening meal had finished. Room spacious, clean, nice balcony. Had breakfast one morning, all food hot. We didn’t use the pool or hotel facilities as we went out everyday, but the pool area looked clean & tidy. I can’t comment on the evening meals or entertainment. Staff working on reception in the evenings always had a smile. Great stay, suited our needs. Would use this hotel again if the price was right. 😊
Stayed 5 nights in Jul 2018
Response from Hotel Management on 13 Aug 2018
Dear, Thank you very much for your honest review and for sharing your experience you had during your stay with other guests. We really appreciateit; the reception staff is always handy with ensure a good holidays to our guests. We hope to see you soon! Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
This hotel is clean , apartment spotless and all staff were friendly . Food was fab and entertainment good would recommend to anyone who wants a laid back break . We went for a long weekend and could not fault the hotel . Jose pool bar hilarious and made our holiday 😊😊
Stayed 3 nights in May 2018
Response from Comercial on 21 May 2018
Dear, Thank you very much for your review and for sharing your experience you had with other guests. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
This is my second stay here, excellent value for money and very helpful staff. Great location
Response from Comercial on 16 Apr 2018
Dear, Thank you very much for your review and for sharing your experience you had with other guests. Best regards

6/10 Okay

Louise, London

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel everything on your doorstep
I enjoyed my time here. The only thing g that let my overall experience down was the food. When I booked I asked for vegan options under special requirements me this wasn't met. I had to go out to the shops to buy something suitable for meti eat. With the rising number of vegans in the UK and Tenerife being a popular holiday spot, investing in a vegan option would put another star on this lovely Villa hotel.
Stayed 7 nights in Mar 2018
Response from Comercial on 18 Mar 2018
Dear, Thank you very much for your review and for sharing your experience you had with other guests. We appreciate your advices about vegan food. We know that there are many clients with different needs and we always try to do all our best for them. The hotel buffet has much variety of food and fresh vegetables. We received your request about vegan breakfast before your arrival but we are not specialized in vegan or vegetarian food. Thank you again for your review. Kind regards

6/10 Okay

Phil and Carol, Swansea Wales.

Liked: Cleanliness
Disliked: Staff & service
Ok hotel, I would go back.
The hotel was OK The majority of the staff were lovely, the exception being the barmaid,who was very very ignorant and the guy cooking the fresh fish and pork in the restaurant, apart from that it was a nice place.
Stayed 10 nights in Feb 2018
Response from Natalia-Comercial on 28 Feb 2018
Dear Phil, thank you for your rating. Best regards

6/10 Okay

Channi, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
DUNGEON ! But hotel is in a great location!
Husband and I stayed here for 5 days... we went on some great excursions and hotel staff were really welcoming and pleasant. Wifi almost NEVER worked in our room due to us being located in what I can only describe as a dungeon. So dark and gloomy and no signal for the wifi whatsoever. Hotel entertainment was good fun too. Food was OK... not great, but was OK.
Stayed 4 nights in May 2017
Response from Natalia-Comercial on 26 Feb 2018
Dear Channi, thank you for your rating. Best regards