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Reviews of Old Court Holiday Homes (3 Bed - Sleeps 6)

Old Court Holiday Homes (3 Bed - Sleeps 6)
Terryglass, County Tipperary

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

4.8/10

Cleanliness

Reviews

2/10 Terrible

peter c.

Disliked: Cleanliness
issues
can i start with positive's the property was what i was expecting and the location was where i booked and was easy to access for a person who has mobility issue's the negatives was the kettle leaked which was an issue as we hand a young child with us the amount of cobwebs was ridiculous yes i understand it is in the country but on checkout i was told the property was cleaned on Saturday and we arrived Monday evening cooking facilities i.e. pans need to be reviewed as no suitable for a family cook to small the internet was rubbish constantly buffering and loosing connection on check in I was told that the electric would be about 10 euros a day to be given a bill for nearly 80 euros so found that a joke u think with the extra charge and the price i paid for the holiday was more than its worth the bills should be included i am hoping that someone will reply to the email as i don't think my full experience was value for money and should be addressed
Stayed 4 nights in May 2023
Response from VrboOwner on 14 Jun 2023
Thank you for your comment Peter. We are really sorry to hear you are disappointed with your booking. We have passed on your comments to the relevant department. The booking includes a €40.00 starter fee for the utilities and if you spend more than this amount, you have to pay for what you have used. This is listed within your confirmation emails and upon booking. Apologies if you feel you were misled with this information.

6/10 Okay

Zenet S.

Mr & Mrs S from Lewes
The property was nice inside but outside the patio was covered with cobwebs and the windows were dirty, there was inefficient hot water and the washing machine did not work. Sharon Hogan the manager informed us on checking in that she was off on holiday to Spain but did not give us a contact number is someone in Ireland, consequently when the issues with the water and the washing machine arose we were unable to get hold of her or anyone else to rectify this.
Stayed 7 nights in Jun 2022
Response from VrboOwner on 8 Jul 2022
Thank you for your feedback. We were sorry to hear of the issues you had. I believe the issue with hot water was repaired as soon as Sharon was made aware of it. Unfortunately the washing machine was only brought to our attention upon check out. Sharon was on holidays but was available for text messages while she was away on the same contact number supplied as per discussion with her upon check in.

8/10 Good

Jacques L.

Nice and spacious house for a large familly
Well located to visit Ireland.
Stayed 7 nights in Jul 2023
Response from VrboOwner on 14 Aug 2023
Many thanks for your feedback Jacques. We are delighted you enjoyed the location & your stay. We hope to welcome you back again sometime in the near future.