Hyatt Hotels hotels in The Carolinas, United States of America

"Check-in was easy and front desk staff were friendly. The ability to have a made to order breakfast was a great perk that we took full advantage of. The lady helping with breakfast was bright and cheerful each morning. We enjoyed her company. We also enjoyed happy hour each day. A great way to relax after walking all day. Valet staff were super nice and prompt. We arrived early before check in. Our bags were kept safe and car was securely parked while we enjoyed Charleston. Beds and linens were comfy. Hotel is close to all the city has to offer. This was our second stay here and will stay again when visiting Charleston. "

"Clean room, comfortable bed (just bring an extra blanket) "

"Great experience , more than I expected. Awesome bartenders , there’s happy hour and a starbucks Cafe as well. 2 indoor pools , one covered , a mini pool, a lazy river and Super splash pad/water park! Only issue was the parking near the building for check in & Handicap it’s scares but front desk attendants were very helpful and courteous!"

"Booked 6 months out, called to confirm a poolside or oceanfront room, instead was given a room outward facing towards the parking lot near the elevator. Had to ask for conditioner 3 times before it was filled."

"How was clean the front desk off? The good beach view was excellent."

"Customer service was five stars. The staff was very helpful and professional. My view of the oceanfront was spectacular and the room was spacious. However, the bathroom space was extremely small. Our room key did not work for the parking garage doors, which was an inconvenience. Other than my son did enjoy the pool area. The other guests were respectful and that’s always a plus. I would stay here again. "

"Loveeed this resort! "

"When i got to the room it hadn't been vacuumed, very old and dresser drawers would not stay closed, went to take a shower and someone was banging on the door so i got out of the shower ,i was naked and an employee was entering ,as i shut the door on him he said that he was informed that i want a different room i said no i didn't request it and that doesn't give him the right to enter for any reason. Told 2 managers and and heard nothing , when i finally confronted one she blew it off saying he was new like its ok to do that. Then my do not disturb sign was taken it took 4 times asking for one and said i want no one in my room the manager assured me no one would enter. When i returned the maid had been in. No one at this place cares about customers. "

"Rooms were just ok. Barhroom needs update and good cleanung . Balcony doors don't reduce the noise at all. Was really hard to fall asleep because of all other guest noise on balconies and pool area even at 11pm. Weed smell right outside elevators in hallways. Would not recommend it if you come with kids."