Colwyn Bay Hotel Guide - The Cayley Promenade hotels in Colwyn Bay, United Kingdom.

"We stayed 2 nights and had a good night's sleep both nights. We had breakfast on the last morning, and that was excellent. The hotel is being refurbished externally and is having a new roof, so the building is covered in scaffolding. Clearly, this isn't attractive; however, it shows the hotel is taking its final appearance seriously and ensuring that the hotel is in good condition. "

"Our room was an outdated, slanted roof room with just enough space for a double bed. The bathroom was something out of the 70's and this is not reflected in the photographs of the property. The room was clean but the windows glazing had blown and was growing mushrooms inside the pain. My partner stood on a nail in the room and when reception was told about this they did not care or react as if it was unheard of. When I asked about a partial refund I was told that 'It was good enough to sleep there' I had not wanted to complain at the time of check in as we had been traveling all day and not got to the hotel until 11pm! NEVER AGAIN"

"Good points: the flat is massive and has lots of space as well as ample on road parking. The area is quiet and safe. It's mostly clean and tidy although could do with a clean behind beds etc. The bad points - the main bedroom curtains are paper thin so light comes in early. The noise insulation between upstairs and the flat isn't great. The bath plughole needs replacing as it's impossible to remove without using a knife to slide it out. The TV is on its way out as watching anything remotely dark is likely watching through goggles. Frustratingly all these things could be fixed very cheaply. I loved the area but not sure we would return to Treetops."

"Great communication from the host before and throughout our stay. House is in a great location on a quiet street. We stayed with 7 adults and 4 children and we had plenty of space and the house met all our needs. Would recommend. "

"Lovely clean premises throughout. Friendly, helpful, caring staff. Excellent breakfast options. Can highly recommend the scrambled egg with salmon 😋 easy to find and access. And the most important bit, a really comfortable bed and well stocked refreshments in the room. Would most definitely stay again. Thank you for your hospitality"

"Very pleasant stay. Perfect full English breakfast. Parking on premises or at side of the quiet road if full. The hotel is only 2 star as it is a little dated re decor, but it is very clean, warm & comfortable. Loo rolls & clean towels replaced regularly. A well looked after & well run B&B. We were in room 10 and the shower was a bit weak, however we are used to a power shower with high water pressure at home so maybe that’s why we noticed it. We would definitely stay again. The hosts were very welcoming, friendly & helpful. "

"Lovely apartment, everything close by. Great little find, we will be back. Thank you "

"Great location for North Wales. Lovely bungalow with everything you need. Thank you. "

"Staff were friendly, room was ok for just myself and the breakfast was nice. There was a bar as far as i know."