Lake Charles Hotel Guide - The Country Club at Golden Nugget hotels in Lake Charles, United States of America.

"The staff was nice, room was clean, bed was comfortable and the ac was very cold."

"no kids"

"All was good..would stay there again"

"Great place! Clean property and great staff!"

" The hotel was very short-staffed, which resulted in us having to wait about 2 hours past check-in before we could get into our room. The staff was very nice and were working hard to meet our needs. They did upgrade us to a suite. The next morning they kept running out of coffee and the breakfast was not up to par."

"I will never stay at this hotel again. Let me list the issues—the air conditioner made a loud popping noise every time it cycled off!! Woke me up repeatedly. The pool was closed indefinitely since they can’t get the chemicals right. I called for a hairdryer as there wasn’t one and was told they would send one up—after 1 1/2 hours I called back and said never mind. The lighted mirror didn’t work in the bathroom. We used the gym but the fridge for water was of course empty—also no exercise mats were available. Lastly, and the least of everything was the water side view was obstructed by the extremely dirty windows. The staff were friendly but overworked and understaffed. It’s like the shell of the hotel was great but all the working parts were missing. Even in the elevator people were talking about how bad the hotel was. Sadly, I had to agree with them. Thankfully we were only here for one night. "

"It was great. No complaints. "

"Room was clean but sofa was torn up badly … didn’t even get the room I requested … just a very bad experience "

"Disappointing stay – major cleanliness and noise issues I stayed here last Saturday night and unfortunately cannot recommend this hotel. There were several issues that made our stay uncomfortable: Cleanliness: We found a cockroach by the coffeemaker, and the carpet throughout the room was visibly dirty. Noise: The air conditioning unit was extremely loud, making it difficult to get a good night's sleep. Service: The staff member serving breakfast was very rude and unprofessional. Overall, the lack of hygiene and poor service was unacceptable. I won’t be returning."