Lake Charles Hotel Guide - Prien Lake Park hotels in Lake Charles, United States of America.

"Went on a Sunday all restaurants close early except one. "

"This is a completely renovated property.. The desk people were good. My issue was breakfast.. they said it opened at 6:30.. I was there at 7 am and nothing was out except for dry cereal and near frozen muffins.. uckkk No coffee at all no where to be seen, and no employees around except for desk person and she seemed to be on the phone with a customer.. So I left and found a Starbucks.. uggg"

"My room was not ready when I arrived it was more than 2 hour later before it was ready"

"Disappointing. Check-in for one of 2 rooms, not directly side-by-side as requested, was delayed due to housekeeping not indicating it was ready. Dust on shelving, hair on floor and desk lamp didn't work. Coffee pot missing pod tray, 2 countertops not cleaned, and missing Do Not Disturb tag. Only 1 hanger and no iron provided. Otherwise was fine."

"Parking was bad very hard to get out in morning cars and trucks park behind by alley way to small areas to park "

"Hotel and room was clean, breakfast was hot hotel staff were very polite and helpful. "

"The breakfast I don’t get a chance to eat but kids said it was good. Staff was amazing!!!!! The guests above me and around me were insane. Sounded like a herd of elephants carrying on and stomping around all hours. The only thing I had an issue with was the ceiling above the shower was leaking water as I was taking a bubble bath. Staff offered to move but it was like 1130. The other thing I had an issue with was the differential treatment in tier levels. As a HH Diamond to basic they really treated me different when asking for late check out. They wanted to charge me 46 or a late checkout. I never have been charged before. They did waive it. Overall I would stay again but as long as they kept a handle of their unruly guests. A family and myself stayed"

"Great location and clean room"

"Ok"