Lapu-Lapu Hotel Guide - The Mactan Newtown hotels in Lapu-Lapu, Philippines.

"Shanghai-La always live up to their reputation…5-star hotel that treats their guest with a 7-star service. Best experience ever and in Cebu, need to make sure you are in The Ocean Wing, premium - upper floors side…love the views. Staff are well trained, courteous and have a lot of patience. Thanks for keeping the grounds manicured and branded like all other Shanghai-La. I am one of those customers that appreciate a well maintained amenities, it means the GM is the right person for the job!!"

"Beautiful hotel, staff was great and very accommodating! Food was good! Pool is very nice!"

"The room is very good spotless."

"a good place to stay with family"

"This place was really nice and maintained the staff are very nice/friendly. "

"Good breakfast , good bed , many things to do around us. Overall very happy with this choice . Easy staycation for the future "

"The staff at The Reef is second to none. I was especially impressed with Jay at check in/out, Jed and Clayde. I highly recommend this resort! "

"The unit was very well furnished & decorated. The view of the pool & ocean were very relaxing. The building however, needs exterminator services. The lobby has several mosquitos, and there were several roaches in the kitchen area. Conversations can be heard in the hallway as well as music from the street, so if you need a soundproof unit, look elsewhere. The pool area is huge! Likely 2.5 times an olympic pool in length. The fitness center has enough of the basics to get in a good session. The biggest problem is check-in. Communication between the concierge, security, the agent & the property owner is nearly non-existant. I arrived at 1:30p for an early check-in & didn't get into a unit until 4:30p. I was offered a unit change due to issues with the wifi and didn't get into the next unit until 7:30p. After all of the wait time, the wifi was still horrible. The agent was very apologetic, but that didn't make up for the lost time. "

"Nice location, nice building, nice pool. Good potential in general but the 4 condos we rented for our family getaway to Cebu fell short on cleanliness and general upkeep. "