Philadelphia Hotel Guide - The Shops at Valley Square hotels in Philadelphia, United States of America.

"Great people who help with kindness "

"The beds were comfortable. The room was enormous and the location was excellent although very noisy at night because of traffic. Several things about the hotel are quite rundown. The curtains didn’t open or close properly because they caught on the tracks so my husband had to climb up and sort them night and morning for four days. The bath had considerable limescale staining and the shower temperature couldn’t be adjusted. The worst thing was how cold the room was. Apparently this was because the hotel heating was in summer mode so the room could only be cool and not heated. We were freezing in there most of the time and it took till our final (4th) night for the hotel staff to bring a heater to us. Coffee and tea facilities in the room were not replenished and when we asked they didn’t arrive or we had to wait a very long time. By the final night we were quite miserable so the hotel did say they would refund us for our final night. So far we haven’t received any of this money despite departing a week ago."

"Well placed. "

"The rooms are very clean. Breakfast is great. Love the 24/7 coffee machine. The staff is very friendly and helpful. I have enjoyed my stay so far in my difficult time of handling my Mother's estate since her passing."

"Very nice place. Location, Staff, how clean it’s is."

"This place is very beautiful however, the food was overly salty, when I went to take a bath there wasn’t any soap available and there wasn’t a pool available."

"Clean room"

"Room is huge, so is massive soaker tub that was amazing. Only somewhat down side is bed is hard and breakfast really isn’t breakfast, it’s snacks to go but appreciated, better than nothing. Check in easy, lots of parking near room, felt very safe there."

"Could not check in on time, staff was rude and unhelpful. I had to call expedia to get my room 3 hours late. Bartenders were great."