St. Louis Hotel Guide - The Ville Monument hotels in St. Louis, United States of America.

"Everything seemed more like a cheap motel. Room service came in a cardboard box. No one knew how to cast to the TV. All Apps and no service. No cash excepted. The valet did call a cab for us that was helpful everything else seemed sub-par."

"Rooms could be cleaner. The carpet has stains"

"Great!!"

"First, I could not understand the clerks speech when I was checking in, very frustrating. I figured for a five star rating that they say they have there would be coffee downstairs at the very least every morning which there wasn’t. I didn’t think the beds were very comfortable. They don’t have a boxspring and it’s a thin mattress that’s on board slats. Could hear a lot of knocking noises from other rooms. The room doors are not sealed, and you can see the light around clear around the door edges. The last thing I noticed was the floor I’m gonna call it lamentation is coming up and it squeaks when you walk on it. I just figured there would be better accommodations for the price of $250 a night. And one last thing they charge $10 a night for parking."

"Good breakfast!"

"This is a little piece of heaven on earth: feels like high end resort! It was as if we time traveled out of STL to another city! The vibes are high and the customer experience was incredible! Keep doing what you’re doing. "

"yes"

"This hotel is completely unfit for habitation; it needs to be demolished."

"Purchased breakfast as an add-on to our 4-day hotel stay: * The first morning service and food were great. * The second day, there was one individual waiting tables for the whole dining room. The server refused to ask the chef if they would accommodate a special request. I ordered, but never received my drink and condiments for breakfast. * Third and fourth day, breakfast was mediocre. Conversely, I can't say enough about the woman working at the hotel check-in desk. She was extremely helpful and pleasant."