Thompson Okanagan Hotel Guide - Historic Hotels in Thompson Okanagan, British Columbia

"Staff is always lovely and helpful"

"Glad I brought my slippers, couldn’t really tell how dirty the floor was until I spilled some water and wiped it up. Room was nice, could use a bit of updating. Breakfast was ok, but nothing special at all. I would probably check other hotels if I stayed in Kelowna again, knowing housekeeping wasn’t up to par leaves me wanting a bit for for a hotel stay."

"Nice location and nice hotel for price"

"I did not get any housekeeping services over the course of a three night stay and, ultimately, had to call down to get clean towels. Otherwise my stay was excellent."

"Was good. Wish the pool was warmer "

"Not recommended. Room close to adjoining restaurant was subject to constant music all until 10pm. Older outdated hotel and furniture. Staff unpleasant and not customer oriented. Some of the pool areas were not working."

"The Arms building was lovely, big soaker tub and separate shower. Lovely bed and bedding. Beautiful view and surroundings. Lake Side dining room was lovely."

"The customer service was excellent, room was very clean, bed was EXTREMELY comfy, and we got a free upgraded room which was nice! We also were able to get a slightly longer checkout time and that helped us a lot. We found out that for future trips, we can bring our bunnies! So that’s a huge plus. Overall we are very happy with this hotel and will stay there again."

"I was not happy with the party atmosphere, I had to call the front desk at 2am. Parking was far, food was expensive for what I had, and room was just ok. "