Houston Hotel Guide - Times Square Entertainment hotels in Houston, United States of America.

"Fantastic service, sweet staff and great stay! Everything was so clean and well maintained!! Highly recommended!!! "

"Mattress was older than I am. Pillows old, flat. Linens thin, scratchy. Stained carpet. Not enough hot water to shower. Noisy AC unit but needed to cover highway noise. Pay more, be more comfortable. "

"Everything was clean actually was very nice I enjoyed the stay."

"Parking lot security and friendly staff. I didn't have to worry about my vehicle being vandalized."

"Room was clean. Bathroom was dim and girls could not do makeup in there. Shower head was not spraying well and the water pressure was low. The staff were friendly and helped right away. The breakfast was fresh. "

"No"

"Perfect place for the money. "

"Very comfortable and great location"

"The problems started before we even arrived. In the welcome email, I learned the upstairs toilet had been out of service since January. I booked in December and was never informed. Had I known, I likely would have chosen another property, as our group needed a working upstairs bathroom. When I reached out, I was told it was in the listing—even after I explained it was added after I booked.Check-in was scheduled for 4:00 p.m., but when we arrived, the cleaner was still there and didn’t finish until 5:00. We had to wait an hour and received nothing more than a “thank you for your patience.” The lack of customer service in both situations left a bad impression.The house itself was roomy and matched the photos. However, there was a large wet spot on the master bedroom rug that didn’t dry until morning. The living room couch was worn and stained. There was no hand towel in the powder room, so we had to use a washcloth from the master bathroom. The refrigerator leaked constantly, leaving a puddle on the kitchen floor that we had to keep cleaning up to prevent slipping.The backyard was also disappointing—only one broken chair, and the shed was left open with animals nesting inside. I also did not appreciate the repeated emails urging me to leave a 5-star review."