Tisrasse Holidays

I don't know if the rooms in all riads are so sensitive to noise. I'm not sensitive, but the rooms are really very soundproof. Especially if you stay under the terrace, you can hear the chairs being pushed back and forth all the time. I can't understand why the riad managers don't do anything about this. The rooms are really very small and unfortunately musty due to humidity (we had to change rooms). The staff are really nice and make an effort. Unfortunately, they can't help the circumstances. The location is good. The breakfast has very little choice and is almost always the same. The riad managers can certainly make a big difference here with small changes. Otherwise you will continue to get a lower rating. Translated with DeepL.com (free version)

I was looking for a stressfree retreat and this was exactly that. The entire place was beautifully presented and every single member of staff from management, waiters, house keeping and gardeners were just so kind and polite. I had no excursions planned but when i changed my mind, the hotel arranged this to meet my individual preferences. The transport and guides were equally as wonderful. The location is remote but perfect for having peace and quiet, yet still close enough for a nice drive to the city. Everyone was so kind and considerate and treat me so well. I would definitely return!

From the moment we arrived at the Grand Riad & SPA we knew we were in for something special. Nestled right in the heart of the Old City, the location couldn’t be more perfect — within walking distance of historic landmarks. The staff here are simply exceptional. From the warm welcome at reception to the attentive concierge and housekeeping team, everyone went above and beyond to ensure our stay was seamless. they always greeted us with a smile. Our room was spotless! The Grand Riad isn’t just a place to stay — it’s part of the Old City experience. The mix of exceptional service, authentic ambiance, and unbeatable location makes this hotel a true gem. We wouldn’t hesitate to return and recommend it wholeheartedly to anyone visiting the area.