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Reviews of Book Tea Bed GINZA - Hostel

2 out of 5
Book Tea Bed GINZA - Hostel
1 Chome-9-1 Shinbashi, 5th Floor, Minato-ku, Tokyo, Tokyo-to

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 97 reviews" "
Rating 8 - Good. 38 out of 97 reviews" "
Rating 6 - Okay. 24 out of 97 reviews" "
Rating 4 - Poor. 13 out of 97 reviews" "
Rating 2 - Terrible. 2 out of 97 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

KATOTO AGANZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was exciting moment spend at BTB. All workers kind specialy females.
Stayed 7 nights in Oct 2019
Response from Book Tea Bed Ginza on 24 Nov 2019
Thank you very much for writing a review. We hope to see you again!

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2018
Response from Book Tea Bed Ginza on 7 Apr 2019
Thank you so much for staying with us and writing a review. We hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location and comfy bed and pillows. Except for a couple of nights we couldn't sleep because of a disrespectful person towards the hostel's rules, I enjoyed my stay and I would recommend it to those who want to save some money and be in town centre too.
Stayed 6 nights in Oct 2018
Response from BookTeaBed Ginza on 19 Oct 2018
Thank you for staying with us and your precious feedback. We hope to see you again!

4/10 Poor

Kinman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service. Not clean
The hostel is very small. Some beds are facing toilet and shower room direcrly. The shower is not clean. No shampoo, shower gel, toothbrush, toothpaste nor towel is available.
Stayed 1 night in Jun 2018
Response from BookTeaBedGINZA on 5 Jul 2018
We are very your experience at BTB was not what you expected. However, thank you for your honest feedback, we deeply appreciate each one as a way to constantly improve.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
The staffs were really helpful and friendly. The capsule is comfortable too. It’s good for short stay.
Stayed 1 night in Feb 2018
Response from BTB Staff on 6 Jun 2018
Thank you for your stay and reviewing us!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Average stay
The Hostel is conveniently located next to Shimbashi station and Ginza. Really clean place, the only down side is noise level at times so to have a good sleep, a earplug is definitely recommended.
Stayed 2 nights in Feb 2018
Response from BTB Staff on 6 Mar 2018
Thank you for reviewing us!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
OK experience... don't need to do it again
The accommodations were as advertised-- basically a capsule hotel with book shelves. Nothing uncomfortable about them and the place was quiet. The nightly price advertised outside was about 1000 yen cheaper than what I paid through the Hotels.com website and there was a separate charge for towels and toiletries. Probably a better deal for Japanese speakers who make reservations through an alternate channel.
Stayed 1 night in Dec 2017
Response from BTB Staff on 14 Jan 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brenna, Brisbane, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cosy hotel - very safe
I loved my stay here! One of the things I wanted to do in Japan was stay in a bookshop and this was awesome! The place was nice and warm and cosy. I thought it would feel small, staying in the little rooms but I loved it! Didn't feel small at all! Felt very secure here as the door was locked with a pin code and there was always someone at the desk. The staff were very friendly and welcoming and really made the place feel so warm and cosy. Would definitely recommend a stay here!
Stayed 2 nights in Oct 2017
Response from Book Tea Bed on 12 Nov 2017
Thank you for staying with us. We hope you enjoyed your trip in Japan. We look forward to seeing you again in the future. Best regards,

6/10 Okay

M

Liked: Cleanliness, staff & service
生活音が気になる人にはオススメしません
コンパクトスタイルBに宿泊しました。 ベッドが洗面所、トイレ、シャワールームの横にあります。 0時から5時半まではシャワー使用禁止ですが、スリッパの歩行音、歯磨きの音がずっと聞こえるのと、洗面所に髪の毛が結構落ちているので、神経質な人にはオススメしません。 新橋駅から近く、施設はキレイです。 バスタオル、シャンプー、リンス、ボディーソープ、歯磨きのセットが540円で借りられます。 私は潔癖症なところがあるので、もう泊まりませんが、寝るだけで生活音も気にならないという人にはオススメです。
Stayed 1 night in Oct 2017
Response from BookTeaBedGINZA on 27 Oct 2017
ご利用ありがとうございました。お客様の貴重なご意見参考にさせていただきます。

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Most awkward hostel experience
There is no privacy, people that works there are always 3m away of your room. They've been talking together all the time I was there, they put classical music so it's never quiet + HAIR DRYER IN THE MORNING big no no. The bathrooms are practically in the same room as the beds. From far the worst and most awkward hostel experience. For the prics, get something else.
Stayed 3 nights in Oct 2017
Thank you very much for your precious feedback. BookTeaBed GINZA

8/10 Good

Verified traveller

Liked: Cleanliness
Book Lovers' Hostel near Ginza
Great location in Tokyo. Was a bit surprised that there was construction work being done in the hostel when I checked in at 5:00 p.m. but it was finished by 6:00 p.m. Fine as a place to just sleep but woken up by the sound of building cleaners & staff around 7:00 a.m. Don't plan to sleep in, although they do provide complimentary ear plugs if that helps any. It was still a bit stuffy and the curtained bunks can be a bit suffocating as there is no fan for the bunk space. The air conditioning of the small common areas was adequate.
Stayed 1 night in Sep 2017
Thank you for staying with us Sorry for making you feel hot. We are lentting mini-electric fan to applicant, but it may be not easy to found notice of the signboard at the front desk. Also, I am sorry for your feel was no good since the constraction has making noise.. It will be finished till 14 Sep. However, our hostel will be niceed more than before one after the constraction. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excellent

Marta, California

Liked: Cleanliness, staff & service, room comfort
Close to shopping and transportation.
At walking distance to Mitsushoki department store, popular toy store and Tokyo's "Rodeo Drive."
Stayed 3 nights in Jun 2017
Response from BTB Staff on 10 Jul 2017
Thank you for using this time. Come and come again. I am waiting.

4/10 Poor

Kat, W

Disliked: Cleanliness, property conditions & facilities
Room for Improvement
Really cool idea but I did not enjoy the space. After realising that what looked like a towel was actually intended to be my blanket, I was told that towels and toiletries could be rented but were not included in the cost of the room. No lockers available for luggage security and it felt quite stuffy so I don't know if there was air conditioning either. Mattress cover was not in good condition and pillow was stained. So I ended up staying at a friend's place instead! The staff were friendly however and the bathrooms were clean and modern. Acceptable for a hostel, but disappointing as an experience.
Response from BTB staff on 30 May 2017
We are very your experience at BTB was not what you expected. However, thank you for your honest feedback, we deeply appreciate each one as a way to constantly improve.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fun place to stay! It's definitely tiny, but cozy and great for book lovers
Response from General Manager on 25 Feb 2017
Thank you very much for your review. We are looking forward to welcoming you another time.

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service and cozy place
The staffs are really kind. Especially the owner, he made sure that our stay was the most comfortable. The place is really cozy. Not spacious, but the atmosphere is cozy. We stayed for 4 nights, moved to another place, but decided to go back to extend our stay there. We went on a group of 3 but this place is most perfect for solo travelers - especially those with not so many luggage. Would really love to go back to chill in the capsules and read the many choice of books.
Response from General Manager on 23 Jan 2017
Thank you for your using. Also when you come to Japan,we look forward to your use :)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy bookshelf themed capsule hotel
Staff very welcoming, spoke good English. No issues with dropping off luggage early or arriving late NYE. Cosy little capsule hotel just a few minutes from Asakusa Station, would recommend.
Response from General Manager on 19 Jan 2017
Dear DAVID Thank you for your using! Were you able to have a fun time in COUNTDOWN?? We look forward to you again :) Best regards, BookTeaBed GINZA SHINNOSUKE

8/10 Good

Hideo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from BookTeaBed GINZA on 11 Jun 2020
この度は当店をご利用頂き誠にありがとうございました。 またのご利用をお待ちしております。

4/10 Poor

Verified traveller

Stayed 1 night in May 2020
Response from BookTeaBed GINZA on 15 May 2020
この度は当店をご利用頂き誠にありがとうございました。 またのご利用をお待ちしております。

6/10 Okay

Verified traveller

Business traveller
何度か利用しているので、慣れました。ベッドメイキング…といってもシーツを敷くだけだが…から行う掟も、ベッドの長手方向に出入口があるので、思ったより手がかからない。 寝具がタオルケット１枚なのはちょっと寒い感じだが、その分は強力な空調がカバー。 ベッド内に、物を置ける台があるのはうれしい。メガネとか携帯とか置いておける。飲み物もokらしいのは、この台があるからか
Stayed 1 night in Mar 2020
Response from BookTeaBedGinza on 5 Apr 2020
この度は当店をご利用頂き誠にありがとうございました。 またのご利用をお待ちしております。

4/10 Poor

Suzu

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
音に敏感な人と体の大きな人にはおすすめしません
良かった点は、枕とマットが寝やすかったです。 最初の説明が丁寧でした。24時間外と行き来できるのは便利だなぁと思いました。 よくなかった点は、スタッフと業者の話声がでかいこと。早朝夜中問わず。朝6時に会話が聞こえて目を覚ましました。音に敏感な方はおすすめしません。 本もそこそこありますが、読みたいと思うものは少しだけでした。あと言語的に読めるものも。 シャワー室にはシャンプーなど全くないので、アメニティ一式とタオルは持参がおすすめです。販売もしていました。 空間が狭いので、外国の人にはとても狭いかも…。The room is very narrow. 着替えの時外と仕切っているカーテンの隙間が気になりました。
写真集があったので飲食可能スペースにて読みました
Stayed 1 night in Mar 2020
Response from BookTeaBedGinza on 21 Mar 2020
この度は当店をご利用頂き有難うございました。 お客様の貴重なご意見をもとにこれからも精進して参ります。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かでストレスなく過ごせました
駅から近く、受付もスムーズにご対応いただきました。 室内は静かで、本や漫画も十分にあったため、快適に過ごせました！
Stayed 1 night in Mar 2020
Response from BookTeaBedGinza on 16 Mar 2020
この度はご利用ありがとうございました。 お客様のご意見をもとに今後も精進して参ります。 是非またのご利用をお待ちしております。

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
アメニティが有料で残念でした
Stayed 1 night in Jan 2020
Response from Book Tea Bed Ginza on 2 Feb 2020
貴重なご意見ありがとうございます。 少しでも良くなるよう精進してまいります。 またのお越しをお待ちしております。

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from BookTeaBedGinza on 14 Dec 2019
Thank you very much for your stay. We hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Book Tea Bed Ginza on 3 Dec 2019
Thank you for staying with us. We hope to see you again!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not recommend if you dont speak Japanese
Location is excellent. But the space is very narrow entire hostel. Also if you didn't speak Japanese, you seems don't get any service from night shift staff. You will have to check in before 22:00 otherwise they won't wait and I was rushing from airport due to airplane delay. After I check in they only told me which bed number and where to put luggage. Next guest check in is a Japanese girl and staff introduce her the entire area including where is toilet and shower. I have to peeping on them from my jail cell size bed to know where is toilet. Not recommend if you dont speak Japanese.
Stayed 1 night in Oct 2019
Response from BookTeaBedGinza on 19 Oct 2019
Thank you very much for using our shop. We will do our best based on your valuable opinions. We look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
台風に負けず。ＭＩＫＩ
台風の影響で雨に濡れ、かなり早くに到着したが、快く対応してくれて助かりました。気楽な気分で過ごせ、且つ読書本もあり、満足でした。
Stayed 1 night in Oct 2019
Response from BookTeaBedGinza on 19 Oct 2019
この度は当店をご利用頂きありがとうございました。 お客様のお言葉を元にこれからも精進して参ります。 またのご利用お待ちしております。

10/10 Excellent

みの, 岡山

Liked: Cleanliness, staff & service
液からもが近く、寝るだけなら手軽で良い。
Stayed 1 night in Sep 2019
Response from BookTeaBedGinza on 20 Sept 2019
ご利用、口コミのご投稿ありがとうございます。またのお越しをこころよりお待ちしております。

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
写真の方がよかったです
Stayed 1 night in Aug 2019
Response from BookTeaBedGinza on 17 Aug 2019
貴重なご意見ありがとうございます。 少しでも良くなるよう精進してまいります。 またのお越しをお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特に気になる所もなく良かったです。
Stayed 4 nights in Aug 2019
Response from BookTeaBedGinza on 17 Aug 2019
ご利用いただきありがとうございます。 またのお越しをお待ちしております。

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, amenities
何もない。ただ二段ベットがあるだけ。でも、安いからOKか。
Stayed 1 night in Jul 2019
Response from Book Tea Bed Ginza on 21 Jul 2019
ご利用ありがとうございました。またのお越しをお待ちしております。

10/10 Excellent

Chunyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
記得先詢問床位
這次提早預訂，結果是「廁所正門口的下舖」，更換其他位置都要另外加價，床內一個小平台與檯燈，兩個插座與一條延長線，一包拖鞋。要換成有保險櫃的也是要加價。兩間淋浴室沒有備品，洗手台三個附有吹風機，位置在廁所旁邊（所以也在我的床位斜對面）。淺眠旅客請提高預算換到遠離衛浴的床位。軟體部分，人員服務相當好，解說相當清楚，清潔也維持得很好。附近交通機能方便，往南過馬路就是星巴克，往北就是燒肉/鰻魚飯，往西有咖啡廳。從新橋站步行10分鐘內可以到達，就是紅綠燈的順序常常需要連續等兩個。適合早出晚歸、不易被吵醒、不介意自備衛生用品（附近有スギ藥局）的旅客。
Stayed 2 nights in Jul 2019
Response from Book Tea Bed Ginza on 21 Jul 2019
Thank you for staying with us. We hope to see you again someday.

6/10 Okay

Hiromi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019
Response from Book Tea Bed Ginza on 10 Jul 2019
ご利用、口コミのご投稿ありがとうございます。またのご利用をお待ちしております。その際はご不明点等あった場合受付までご相談くださいませ。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Book Tea Bed GINZA on 3 Jul 2019
Dear Ya Ting Thank you for staying with us and writing a review. We hope to see you again.

10/10 Excellent

YA TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Book Tea Bed Ginza on 26 May 2019
Dear Ya Ting Thank you for staying with us and writing a review. We hope to see you again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ドライヤーの音がうるさ過ぎる せめてドアなどを付け隔離するぐらいは必要
Stayed 1 night in Apr 2019
Response from Book Tea Bed Ginza on 10 May 2019
ご利用ありがとうございます。貴重なご意見ありがとうございます。ご検討致します。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
シャワーの利用時間が限られているのが少し不便に感じた。
Stayed 1 night in Mar 2019
Response from Book Tea Bed Ginza on 28 Mar 2019
ご宿泊いただきありがとうございます。 またのご利用をお待ちしております。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It was nice to have a book and a tea, but there seemed to be no meaning of the book because there were not various books.
Stayed 1 night in Mar 2019
Response from Book Tea Bed Ginza on 17 Mar 2019
Thank you very much for staying with us and writing a review. We hope to see you again.

4/10 Poor

TYORA, Tokyo, jp

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
シャワーとドライヤーの使用が制限される時間帯があり不便である(00:00～05:30)。ドライヤーのメンテナンスがされておらず風量が少ない(弱い)。他のカプセルホテルのように深夜に発生した問題にすぐ対処できるスタッフがいなかったように感じた。自らベッドメイキングをして、アメニティは有料、レイトチェックインも有料。これらに対してのコストパフォーマンスは、高く評価することはできない。立地はよい。
Stayed 1 night in Feb 2019
Response from BookTeaBed GINZA on 2 Mar 2019
ご利用、ご意見いただきありがとうございます。 またのご利用をお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from BookTeaBed on 19 Jan 2019
Thank you for staying with us and writing a review. We hope to see you again!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
本が全然ない。従業員が不親切。残念。
Stayed 1 night in Dec 2018
Response from Book Tea Bed Ginza on 19 Dec 2018
ご利用いただき誠にありがとうございました。至らない点があり大変申し訳ございませんでした。今後精進いたしますので、機会がありましたらまたご利用いただけますと嬉しく思います。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Book Tea Bed Ginza on 21 Dec 2018
ご利用、口コミのご投稿ありがとうございます。またのお越しを心よりお待ちしております！ Thank you very much for staying with us and writing a review. We hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018
Response from Book Tea Bed Ginza on 14 Dec 2018
Thank you for staying with us and writing a review. We hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Book Tea Bed Ginza on 27 Nov 2018
Thank you very much for writing a review. We look forward to seeing you again!

8/10 Good

CHUN WEI

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018
Response from BookTeaBed Ginza on 4 Nov 2018
ご来店ありがとうございました。またのご利用をお待ちしております。

8/10 Good

す～さん☆, 福岡県

Liked: Cleanliness, staff & service
駅から近いリーズナブルで綺麗なゲストハウス
『本屋に泊まる』がコンセプトな通りこじんまりしてはいるが静かで良かった。夜１２時以降はうるさいのでシャワー・ドライヤー禁止なのも良い。今回は使わなかったけど耳栓を置いてくれているのも良い。入り口も№式のオートロックで安心でした。
Stayed 1 night in Oct 2018
Response from BookTeaBed Ginza on 26 Oct 2018
この度はBOOK TEA BED GINZAをご利用いただき誠にありがとうございました。 貴重なご意見もありがとうございます。 設備に関しては、日々改善に努めておりますが、今回のご意見も参考にさせて頂きたいと思います。 お客様のまたのご利用をスタッフ一同お待ちしております。^^

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
一見はお洒落ですが、荒さが目立ちます。
新橋から近く 時間外の遅いチェックインの連絡後すぐに チェックインの方法を動画で教えていただき助かりました。 スタッフ不在の間はドリンクがないので有料自販機の方がありがたいなと思いました。 シーツは清潔でしたが じぶんでかける為 かける前の枕はシミが目に入り気になりました。はしごが一段上がる度に金具が当たり音がするのでうるさく、周りの方に気を使います。 ベッドに上がる入り口のクッション材が剥がれたままになっており、全体的に作りが荒く。おしゃれに見えるように上部だけを取り繕った簡易ホテルだと感じたので。ネットで見た画像が素敵で期待が多かったぶん残念でしたが。 お値段相当考えると、妥当な宿泊所でした。
Stayed 1 night in Oct 2018
Response from BookTeaBed Ginza on 19 Oct 2018
この度はBOOK TEA BED GINZAをご利用いただき誠にありがとうございました。 貴重なご意見もありがとうございます。 設備に関しては、日々改善に努めておりますが、今回のご意見も参考にさせて頂きたいと思います。 お客様のまたのご利用をスタッフ一同お待ちしております。^^

10/10 Excellent

CHIAYU

Good
Good
Stayed 4 nights in Sep 2018
Response from Book Tea Bed Ginza on 11 Sept 2018
Thank you for your reservation. We hope to see you soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2018
Response from Book Tea Bed Ginza on 5 Sept 2018
Thank you for staying with us. We hope to see you again!

8/10 Good

Yuanzhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错
还是不错的
Stayed 1 night in Aug 2018
Response from BookTeaBed Ginza on 21 Aug 2018
謝謝！！

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2018
Response from BookTeaBed Ginza on 26 Aug 2018
Thank you for staying with us. We hope to see you again!