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Hotel Rocks

2.5 star property
Modern accommodations near Shinjuku Gyoen National Garden provide a peaceful retreat with practical amenities including in-room WiFi and luggage storage

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Hotel Rocks sits conveniently close to Tokyo Metropolitan Government, offering travelers a practical home base with all the essentials. Guests appreciate the in-room WiFi, on-site luggage storage, vending machines, and round-the-clock front desk service.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Rocks pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Rocks?

This hotel doesn't offer parking.

What time is check-in at Hotel Rocks?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Rocks?

Checkout is at 11:00 AM.

Where is Hotel Rocks located?

Located in Shinjuku, this hotel is within 1 mi (2 km) of Samurai Museum and Shinjuku Gyoen National Garden. Shibuya Crossing and Tokyo Imperial Palace are also within 3 miles (5 km). Higashi-shinjuku Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.6

Cleanliness

5.0

Amenities

6.4

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

2/10 Terrible

Masayoshi

Disliked: Staff & service, amenities, property conditions & facilities
チェックアウト5分退室が遅れただけで1300円追加料金取られました。事前に説明はなく店員さんの対応はとても太々しくさっさと払いましたがとても不快でした。 外の音も聞こえて来て部屋の匂いも臭く久しぶりにハズレのホテルでした。
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また泊まりたいですね。
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Property conditions & facilities
バスカーテンが突っ張り棒で吊られていたのですが、入浴後に落ちました。 また、バスルームのタオルかけについては、芯棒が両端に固定されておらず抜けてしまいました。 都心のアクセス抜群の場所に、あの価格で泊まれるので狭いのは許容範囲ですし、アメニティもかなりなものだと思いますので、総合的には満足です。 経年劣化した設備は定期的にメンテナンスして欲しいと思いました。
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
掃除が不十分。ユニットバスが気に入らない
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Jungwoo

Stayed 1 night in Oct 2022
Verified

8/10 Good

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019