Torrenueva Holidays

- Easy check-in (about 5-10mins), can be done online as well - Functional cards to access the rooms; had one issue that was resolved in 5mins - I have not personally tried the food over there but I’ve been told it’s not terrible - I’ve not used the laundry systems but there is a paper in the closet with the prices; seems kind of expensive honestly since it’s a cost per piece of clothing; same thing for ironing - Rooms are very nice, bathroom as well, bidet included. Only thing is that flushing may be complicated for people with physical disabilities as it was already difficult without any. It’s a button that you have to push harder than what would be expected. The cleaning team is nice, but I will say that once it’s past 11-12, it is unlikely that they will pass again even if we indicate that the room is free to be cleaned - 2 different metro stations near (15 mins on foot: Suanzes has a hill to climb up a little and Torre Arias is much more simple. There’s also different bus stations nearby (28 -> Puerta de Alcàla; 105 -> Airport (big luggages aren’t allowed on); 153 -> no clue). Main city is easily accesible within 30-40mins - Communication with the hotel team is easy with a little Spanish skill; they speak a little english as well so it’s easy to bridge both languages - Gym available; didn’t use it, but it seemed to have enough equipment to work out Overall: 4/5, I never really had to think much about the hotel in a negative sense, but it didn’t stick out to me :p

Hands down the best hotel breakfast we’ve ever had. Every last item delicious. Super friendly and attentive staff. Scrupulously clean throughout.

great hotel and excellent price. It’s located on a very nice area with greats views to the royal palace. The rooms are renovated so they feel clean and nice and the bathroom is big. Definitely recommend staying here

Great location near all tourist attractions and metro. Breakfast was excellent. Room was very clean with comfortable beds.

Clean room