Tortura Holidays

Too many stairs no lift room very tiny. Thanks to the reception guys who help us to take our luggage to our room, otherwise we can't make it. Location walking distance to public transport.

The hotel staff were amazing ! They were so helpful with any questions or how to get anywhere. The room was clean and new feeling. Highly recommend this hotel!

The hotel is great, clean and spacious. The staff is great. Location is good if you are going to guggenheim museum, not as good if you are going to casco viejo.

Wish it had better area for smokers. Not convenient to be standing in front of hotel while smoking. Not pleasant. A smoking area would have been nice with some benches or something. Bar food needs work. More options for bar snacks. Same every day. Staff was great!!!

Parking is underground and the ramps are very tight. There is no wheelchair parking space outside the hotel and you have to go down many floors to find an accessible space. Bar staff were lovely and the bar stayed open late to offer coffee etc.