Deluxe Double Room | View from room
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Reviews of Hotel Bulwar

4 out of 5
Hotel Bulwar
ul. Bulwar Filadelfijski 18, Torun, Kujawy Pomerania

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 275 reviews" "
Rating 8 - Good. 87 out of 275 reviews" "
Rating 6 - Okay. 20 out of 275 reviews" "
Rating 4 - Poor. 7 out of 275 reviews" "
Rating 2 - Terrible. 5 out of 275 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were super friendly and helpful. The room was clean, modern & bed was comfortable. Highly recommend & if we ever return we will definitely stay there again.
Stayed 7 nights in Mar 2024

8/10 Good

Nancy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2024

2/10 Terrible

Katarzyna

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The worst hotel in Torun city
For me it is not acceptable that the hotel guest cannot turn off air conditioner. I was very cold and rhere was norhing I could do with it. Even I cannot did a hot tea in room because there was no kettle at room! After one night in the hotel bulwar, I caught a cold and lost my voice. Dwfinitely the worat 4 stars hotel in Torun ( I visited all of them). For a 4stara hotel this is unacceptable.
Stayed 1 night in Sep 2023

8/10 Good

Sarah

Stayed 3 nights in Aug 2023

10/10 Excellent

Hiroshi

Stayed 1 night in Aug 2023

6/10 Okay

Pawel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

8/10 Good

JASSIM

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for 4 star hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Lesley

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Leszek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Kastur

Stayed 2 nights in Sep 2022

2/10 Terrible

Ivan

Travelled with family, Business traveller
Disliked: Cleanliness
The hotel is super old, looks tired and very dirty. The carpets are dirty and smelly. As soon as you enter the hotel you can smell it! Absolutely terrible!
Stayed 3 nights in Aug 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very convenient location. 2 min from the old town.
Stayed 1 night in Jul 2022

4/10 Poor

Ewa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I reserved 2 rooms at Bulwar for a week. This is our 3rd time staying at this hotel and the hotel has not kept up with changing times. The hotel only has a central AC unit (no AC control in rooms), it is not effective in cooling the rooms on summer days. The window handles have been removed, opening the window to air out the rooms was not an option. It was very stuffy. After a while of speaking with the front desk, they offered a mini fan (smaller than my hand), which was better than nothing. However, it was not substantial to deal with the heat/ size of the room. One of the two rooms also had a plumbing issue. The toilet flushed only very hot water. The rooms only had 1 available plug to use by a desk. No plugs for use by the night tables. There was some plug connected to the hair dryer in the bathroom with what appeared to be a standard 2-hole EUR outlet and 2-hole CAN outlet. When trying to plug both of these types of plugs into the outlets, they did not fit. These bathroom plugs were unusable. The evening bar staff was very kind and provided attentive service. The day bar staff was very unorganized. We waited over 25 min for 2 bottles of water. When approaching the bar again to check on our order, only then did they proceed to complete the order. When checking out of the hotel, the front desk insisted they were unable to produce a business receipt. I was quite frustrated by this point because I have never had issues with receiving this at prior hotels.
Stayed 4 nights in Jun 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

6/10 Okay

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but place to improve
Nice hotel to spent some time in the city centre of Toruń. Hotel looks really nice inside and outside and it's well located. Cost of the parking that comes in the addition is decreasing the comfort if that is a small surprise (first hotel that you have to pay extra ~ 20 % of your stay). River view might be significantly better as "Superior Double Room, River View". next morning 7.30 group of workers at the roof at the windows level...
Stayed 1 night in Apr 2022

10/10 Excellent

Paul

Stayed 2 nights in Mar 2022

4/10 Poor

andrew

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Everlidis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It centrally located. close to Fortress and to the old door to Torun. Old Centrum is just a few steps away, near the Museums, restaurants, etc.
Stayed 3 nights in Jan 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Had a romantic weekend, lovely service and good clean rooms. Breakfast was good, and the service was very polite. The area around the hotel was also very nice and close to the old town.
Stayed 2 nights in Dec 2021
Response from Joanna Łykus-Holak on 22 Dec 2021
Thank you for your positive opinion and invite you to visit the Bulwar Hotel again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Joanna Łykus-Holak on 22 Dec 2021
Thank you for your stay at the Bulwar **** Hotel and for the time spent on issuing an opinion about our facility. We make every effort to ensure that our guests stay in a relaxed and friendly atmosphere. Come and visit us again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The guest room is small and has no necessary amenities. The front desk is lack of staffing (possibly because of a Sunday). The parking was convenient and breakfast was quite good, which prevented me from giving a 3-star overall rating. The location is good and provides easy access to almost all attractions. However, the very limited English skills possessed by the staffing offsets the advantage of its location.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Laxury suete
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Dave, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Great view. Good food.
Stayed 1 night in Aug 2020

8/10 Good

Aleksiej

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2020

10/10 Excellent

Eric, USA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bulwar is the perfect place to stay in Torun. Clean, modern, elegant, comfortable and perfectly located.
Stayed 1 night in Jul 2020
Response from Gabriela Królicka on 11 Jul 2020
Good morning. Thank you for your nice words, we really appreciate that. Hope you welcome you again in the future. Kind Regards Gabriela Królicka Front Office Manager

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Great stay lovely hotel great breakfast super location
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. It is very quiet. There were just two things I didn't like: it was overheated and I couldn't cool the room enough, and there weren't enough outlets.
Stayed 2 nights in Dec 2019

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great breakfast
Stayed at the bulwar for one night, nice hotel with parking outside. Bar staff could be more attentive but over all very good.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
No entertainment at all, No coffee shop, Nowhere to sit for a relax lunch, No bar available after 9pm, Had to pay extra for orange juice at breakfast, No English TV channels, Not enough shampoo or conditioner in Bathrooms.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab staff, lovely room, marvelous hall, good breakfast, amazing location but few things in the room let me down.1- Big bed with only one pillow. I like to sit on the bed 45 degrees but one pillow is not enough. I rolled the duvet put together with the pillow but wasn't the same support. 2- it says there is a safe in the room and there wasn't. 3- as I had my on shampoo and conditioner, I washed my hair and there was no place to leave them while showering, so had to put on the floor. And 4- there was only one power socket on the room. I had my phone and watch to be charged before going out for a tour in the city and I had to decided what was the most important for me to charge. Like I said, lovely room but those things was just not what I expected from such a nice hotel. I would definitely recommend the hotel
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and rooms very comfortable. The location just off the river and close to the town centre was just perfect. Staff were also very friendly and breakfast was very nice.
Stayed 2 nights in Oct 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Torun...
Torun and the Hotel Bulwark were a double delightful experience. Great location steps from Old Town, very comfy room, and delicious breakfast. Parking was under hotel and reasonable. Full amenities and great staff.
Stayed 1 night in Sep 2019

8/10 Good

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect location, lovely large rooms, very friendly staff, and absolutely incredible FOOD!
Stayed 2 nights in Aug 2019

10/10 Excellent

CamillaBaywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very interesting hotel that converted from the former fortress for Prussia. It is nicely located by the river and walking distance to the old town. The hotel staffs are all very professional and friendly. Only a couple of things would be nice if they equipped: 1) lack of sockets on the wall, and 2) lack of soap dish for shower.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, great breakfast, secure parking. Nice restaurant with good selection.
Stayed 1 night in Jun 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, big room But the tube of body lotion was empty... :(
Stayed 1 night in Apr 2019

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and View
We picked a room with a view of the river, and it was worth it. Lots of walkers on the riverside, along with a huge city sign and ferris wheel lighting up the river at night. We drove a car, which we were able to park nearby for free, as city parking is free on the weekends. With the hotel on the river, it was easy to not worry about directions…from Old Town just head west and follow the river north. Hilton is close enough to walk to Old Town, but without the congestion. There were several well-reviewed restaurants nearby.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location. Just a few minutes walk to old town. Good breakfast. Disappointed there wasn't a fitness room
Stayed 1 night in Mar 2019

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very clean and spacious rooms. The restaurant very good. The SPA great, complete. The price is really good. I repeat this hotel since many years.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Dec 2018