Toubkal Holidays

I want to start by saying the staff was extremely welcoming , helpful and funny. We got lost at night while at the market and could not find our way back and one of the staff members found us, picked us up, made us feel safe and brought us back to our hotel free of charge. I want to give a special thank you to him. @yadane84 I also want to thank the ladies who performed the Hamman and massage. Very comforting, relaxing and peaceful. I would definitely come back to this hotel.

Nice riad with friendly staff and centrally located. Rooms were spacious, taken care of and the bathroom was proper. Definitely a place I would come back to.

Great location in medina. Staff very friendly and helpful.

The biggest let down of this property are the bedrooms.1 low wattage ceiling light, extremely dark. No cupboards. Bathroom was tiny and really dated. Toilet seat kept moving off the bowl. Sink and shower drains would fill up and slow to drain. Not enough sockets, extension lead hanging over our head on the bed. Breakfast was very basic, pastries not fresh and the only good thing was the fresh omelettes. Its a shame really, as besides the bedroom, the hotel corridors, reception, spa are beautifully designed and well maintained and the staff are very friendly and accomodating. Would stay here again, if the bedrooms were refurbished with more amenities in them amd a modern bathroom.

Mustafa, the owner was more interested selling his tour packages than helping us settle. The taxi driver did speak to him that we were coming and ask him to come outside the main road as the transfer from airport to hotel could not be reached by car but he out buying some grapes for himself. The adjacent empty block and back are full of rubbish. Not sure who discarded the rubbish but full of it. Other staff are nice and helpful.