Nelson Hotel Guide - Touchstones Museum hotels in Nelson, Canada.

"I wanted to like this place, but overall it fell short. The room felt pretty worn down, with scratched-up walls and exposed plumbing in the bathroom that made it feel unfinished and not very well maintained. The biggest issue for me was the in-wall AC unit. It’s an older style, and unfortunately there was a bird’s nest in the exterior housing. Throughout the night, I kept hearing scratching and metal noises that made it really hard to sleep. I told the girl at the front desk. She apologized but didn't offer anything to make up for my lack of sleep. I should have slept in my car. The one bright spot was the staff—they were genuinely friendly and welcoming, which I appreciated. But between the condition of the room and the noise, I wouldn’t choose to stay here again."

"Very clean room, the staff was super friendly, and the breakfast was very good!!"

"Wonderful"

"It was a very clean room, awesome private sauna and hot tub. Would stay again! "

"Everything was clean and comfortable! The place is so spacious and is perfectly located in the buzz of it all, but the rooms are somehow so quiet and peaceful! We loved it;)"

"Clean room and the front desk staff was very friendly and helpful "

"Good,but a little overrpriced.Trains running overnight are very close to Bldg Room was OK"

"Our room was exceptional. Hitel is within walking distance of everything. It us a heritage hotel and lots of stories behind it. "

"Location was walkable to everything."