Towerkop Nature Reserve Holidays

The property is in the perfect location. It provided everything that one would need. The staff is exceptional in every way! Best breakfast ever. I will be returning!!

The staff were lovely and helpful. The l property was very pretty. The food was excellent including cake in the afternoon.

The room itself was lovely. small suite 2 Bedrooms Lovely spot and staff OK No chair in large double room All 3 wardrobe doors sqeaked badly. Reported 4 times over 2 night stay not fixed. Bedside light in both rooms not working. Fixed after 2 requests, then not bright enaough Electric plug socket fouled by top of desk unit in double bed room Toilet paper holder by washbasin instead of by toilet. No "do not disturb" sign despite many requests. Good Nespresso machine, but mug too tall to fit! Large balcony, but no table and chairs. Just one old plastic upright chair. Ceiling lights by TV with none over settee, so unable to read from there.

There was a spa and message offer posted all over the property and in the lifts, but when I went to the spa, they refused to honor the offer saying that the posted offer was a mistake and I would need to pay full price. It was disappointing to say the least.

Pretty much everything was great - the staff are excellent and very friendly, the room was spotless and its all very relaxing which is what we wanted