Town of Mount Pleasant Holidays

Clean and convenient

Stayed at 1 Hotel Brooklyn Bridge for our 5 year wedding anniversary and had an amazing experience. The staff was friendly, welcoming, and super helpful throughout our stay. Loved the relaxed vibe and casual style from the staff because it made the hotel feel comfortable instead of overly formal. The rooftop bar was next level with incredible views of the river and the Brooklyn Bridge. Very happy with our stay overall and would definitely come back.

The room was fine. Nothing overly special. View was terrible, and the room was quite small. The staff were lovely except for the concierge. He didn’t seem very knowledgeable or eager to help. They didn’t offer to make any reservations and when I asked for suggestions he proceeded to Google, which I could have done myself. The restaurant was overpriced and food was mediocre. The location was excellent but that’s about it. The valet parking was ridiculous, they wanted $110 with no in and out privileges. I recently stayed at the Mandarin and it was less, and we had in and out privileges. They also assigned the room right in front of the elevator so we heard people and the elevator door open and shut all day and night.

Loved the staff. Rooms were great. Everything was amazing. They have a club and rooftop. Amazing stay. Will be coming back soon.

This is an essentially unstaffed property. YOu get email codes for building and room access. Makes for some confusion when you arrive as that's not fully clear upon booking. The property and room is decent enough, bice and close to subways to get to Manhattan etc. But the room while clean has out of liquid soap in the shower, the internet password card in the room referenced a wifi that wasn't active, the battery on the TV remote was low and often didn't respond, and because the TV only worked with WiFi wasn't working either. The phone support number people were helpful enough. So given a few blocks away are both Marriott and Hilton options for only $50/day more, consider carefully if you're willing to give up on any real human support element for the savings.