Townsend Hotels

"Clean rooms, Foods are very expensive breakfast $24 and $13 for kids. $20 for parking/night. Also, My family felt the water park areas were too cold. However, we loved the activities for kids like meet the wolf, dance party and story time."

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"I was charged $20 after my stay with no notice or information on why I was being charged. "

"Excellent breakfast always a treat. Safe convenient parking."

"We were not happy with the overall experience. Checking-in late in the evening, the registration staff was not very helpful and somehow assigned the room to the worst corner of the property. A/C and heating were working well. The room was quite clean, but the room service was not. We had to ask for it."

"Staff very accommodating. "

"Even though we were booked for two nights, the room was not supplied with any additional towels or offered during check in. Kids were running up and down the hallway most of the evening as well as riding the elevator to each floor. Management did not intervene nor did the parents who were taking up the entire downstairs common area with their party. Plenty of booze and late nights loud convo as the children ran wild. The TV was outdated, only cable and the bathroom in our room was clearly not cleaned very well prior to our stay. It was a below average experience for my first time in the area. While the surrounding shopping center/dining options were a plus, I would advise booking somewhere else and paying the difference. "

"$5 parking free Heater that when it turned on during the night it was extremely loud and I could feel a vibration in my bed when it was running Woke me up a couple of times"

"CV lean room. Exactly where we needed to be."