Trachilos Holidays

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

I looked forward to this review 7 nights stay #5017 -Hotel overall beautiful. Extremely well done. Modern and peaceful. -Beach is beautiful (mostly on rocky outcrops with a sandy area as well, stunning water) -Room, Superior Suite was perfect, very luxurious for two people. Private pool -Breakfast: inclu,exemplary. Even when tired I would get up to go. Closes 11am, classy to give us that extra half/full hour comparatively. Chef Michael came to ‘help’ me first morning as he saw I was somewhat overwhelmed. It’s complete, regardless of where you come from. They have it all and it’s fantastic. I went nuts for the croissants. Better than Paris. We sat inside Emanuela’s section daily. Warm welcomes from Antonia as well. -Staff: even with a perfect structure and location, this hotel stands out because of its staff. I travel quite a bit, this young staff is a crown jewel of Marriott. From greeting to the time we left they were impeccable. Charming, courteous, welcoming, yet very professional, never got a ‘we can’t’ Front desk Alex (mostly interacted with the moustached one, other one great 2) accommodated anything I could ask. Small Ex: room serviced a cheese platter, realized there’s no bread included, called front desk and asked ‘for a small piece of bread and honey, happy to pay for it’. No no no Sir, it’s our pleasure and there will be no fees. They warmed it up, delivered a beautiful loaf Can’t remember all the names, truly great staff Bravo Marriott for this one