Trensacq Holidays

Great location plenty to do.

Personnel courtois et soucieux de vous offrir le meilleur service. Emplacement incroyable! Et que dire de la vue sur l'océan ;)

Check in at 3pm and check out at noon was easy and seamless with the very helpful and friendly staff who spoke to us effortlessly in English,our native language. Our room was on the 7th floor with uninterrupted view of the lighthouse, casino and the sea. We had a partial view of the beach too, and caught the occasion glimpse of the plucky surfers riding the waves. Accessing our room was easy with a smooth, fast lift. We always looked forward to returning to our hotel during our stay knowing we had a lovely clean room with a view 'to die for'. Whilst we enjoyed visiting Biarritz and its attractions, our stay in the Mercure President was the 'icing on the cake', for want of a better expression. The Hotel President has an excellent central location with numerous cafes and restaurants to explore nearby, from the local market for a quick breakfast to the iconic Cafe Miramar for dinner. Spoiled for choice on our 2-day break, we never got around to eating in the Mercure President and hence cannot comment on the breakfast, which was reasonably priced from 10 Euros. We would unreservedly recommend a stay at the Mercure President Hotel, and it would be our first choice should we be lucky enough to return to Biarritz in the future. Sincerely, Alan & Linda

The property is beautiful. Well designed and reasonable in size. You instantly feel a sense of home. Staff is very welcoming and easy to talk to.

Studio was well equipped, comfortable and quiet. Bathroom clean, shower good with lots of hot water. Pool area lovely, lots of sun loungers. The area outside the studios looks very desolate and not well maintained, this may be due to the location - we were on the sea side of the complex which is across the road from the main facilities and the pool area which is the forest side. Signage to get there very poor (Google maps takes you to the locked sea side location, the reception is across the roundabout on the forest side). No signs that we could see. Be aware that when we got to our room the bed was not made up - when we asked at reception we were told that bedding and towels were not included - when I showed them the page from Expedia listing saying they were included they gave us towels, bedding and toiletries. WiFi is extra (€6 for 2 devices for 2 days) but is excellent (note you cannot swap devices from the first one that is connected). Good location to explore the area and for a few relaxing days by the pool.