Cartagena Hotel Guide - Plaza de la Trinidad hotels in Cartagena, Colombia.

"Generally good. Rooms small but pleasant and well furnished. Bathroom and shower very good. Clean hotel, reasonable basic facilities (gym, small pool, breakfast room). Adequate breakfast. Personally I hate being escorted to my room and shown where the lightswitch is and various other obvious features of the room - i also dislike the demand that my small rucksack is taken off me at checkin to be carried up by the concierge. Small thing - but you are required to be 'tagged' on checkin with a plastic strip around the wrist which you cannot take off even for, sleeping, showering, going out for dinner etc. In thousands of hotels around the world, I have never been required to be tagged - especially with something on my wrist which my face lies on while sleeping. At nightclubs for a few hours, yes, but not simply to spend some nights in a hotel room in a hotel with nice, but very basic facilities."

"Good"

"I requested a quiet room. Very loud. They put right across the hall from the housekeeping closet. Housekeeping worked out of there past sundown. Music loud enough to shake the 12th floor was playing by the pool until 10 pm. Had to call the front desk and ask them to turn it down. Housekeeping threw away things that I was still using, like a half full bottle of water. Staff still had the nerve to charge me for a bottle of water that I took from the bar despite me explaining what housekeeping did. Very disappointed in this hotel. Will not be back. "

"A/C was not working in room. No rooms available for 2 nights. "

"Places was very clean staff were very friendly and kind. Breaks fast was the best! Definitely a great place to come back! Thank you "

"Beautiful boutique hotel, 5 stars. Great breakfast, staff, perfect location!"

"Breakfast was not good"

"We absolutely loved our stays at Estelar in both Cartagena and Medellín. This Colombian hotel chain is excellent, and I’d highly recommend it to anyone visiting the country. The front desk staff were outstanding—professional, friendly, and always ready to help. Breakfast is included and impressive, with a wide variety of options: fresh fruit, eggs, yogurt, and both savory and sweet dishes—you can choose whatever you like. On a personal note: thank you to Katiana at the front desk, super sweet. But everyone was super nice. We'll be back!"

"Everything was amazing! Room, service, pool and restaurant were beyond my expectations."