Troil Holidays

Staff was wonderful! Sara and Stefania from reception both helped us when our trains were canceled last minute and we had to find rides back to the hotel and to Milan. Hotel was clean and beautiful and breakfast and spa staff were also welcoming and helpful.

Staff was exceptionally helpful. When we needed a walk-in shower rather than a tub, every effort was made to accommodate our needs. Very friendly & professional.

Very helpful staff. They made us eager to return. It was a pleasure to interact with them.

I absolutely loved this place, so much so I extended my stay not once but twice! I would have been happy to never leave. The location is fantastic. The only downside was the totally unnecessary Buddha bar type disco and MC in the outside patio restaurant, which was so out of keeping with the sublime surroundings. I used to go to the original Buddha bar in Paris 30 years ago, but I do not want this in a beautiful sleepy lakeside hotel while on holiday. I also felt for the people whose rooms were on the front with the noise every night. Whoever brainchild those did not understand the hotels unique charm. I would leave the property in the evenings, take a walk and eat elsewhere else to avoid it. Thankfully my room was in the back.

We had a lake view room which was comfortable, if small and ‘tired’. Although this may well have been a palace at one point, the hotel is now long past its prime. Breakfast was fine. Would not recommend nor would I stay here again.