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Reviews of TotalApartments Vervet Gjøa

2 out of 5
TotalApartments Vervet Gjøa
Gjøastredet 21, Tromsø, Troms og Finnmark

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

8.6/10

Cleanliness

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel, Lakeland

Stayed 4 nights in Feb 2024

10/10 Excellent

Zoe

Stayed 2 nights in Feb 2024

2/10 Terrible

Leslie

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is clean and convenient to downtown Tromsø. But the area is a full blown construction zone. We were woken early each morning with drills and hammers going. The communication with the management is poor at best. It took over 24 hours to respond each time. The fire alarm went off the first night at 4 AM and no one from the company even showed up to help or see if things were OK. They just spoke to one of the guests on the phone about how to turn off the alarm remotely. In addition, the plumbing was not properly installed and vented so that the sewer gas is backing up into the bathroom. I would not recommend this apartment-hotel to anyone. Maybe after all the construction is done it will be better, but I think it is irresponsible to let people stay in an unfinished building that is under construction without informing the guests that they will be in such a condition.
Stayed 7 nights in Jan 2024

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities
Host was great, our first unit had unfinished works and was dusty so we were upgraded to another unit. The next unit was better but still had unfinished works and materials left around. Overall we were not happy with the price we paid and the quality received.
Stayed 6 nights in Jan 2024

6/10 Okay

Yanjun

Travelled with family and small children
Location is great and the apartment is well equipped. Since this property is brand new and half of it is still under construction, we had to suffer some odors from paint and furnitures. Beds are squeaky and cheesy bedding quality does not justify the price I paid for the apartment at all. For some reason I never received their instructions about how to check in before arrival, so my kids and I had to be wondering around outside of the building in the arctic snow during late night for about half and hour while we tried to contact the property management. A man called back and sent me instructions right away. The funny part is that man was just like “now you have the instructions and you can get in” after he heard we never received any instructions before he called me. Guess it is the way they handle their customers.
Stayed 4 nights in Dec 2023

2/10 Terrible

Sven

Disliked: Property conditions & facilities

8/10 Good

GINO

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Etsuro

Business traveller
The hotel stand in a quite new construction place.
Stayed 2 nights in Mar 2024

8/10 Good

Juergen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unser Appartement war in einem großen Gebäudekomplex, super zentral in der Innenstadt von Trömso gelegen. Alles sehr neu und in einem sauberen und gepflegten Zustand. In unserem Gebäudeteil waren die Bauarbeiten abgeschlossen, so dass wir einen ruhigen Urlaub hatten. Die Wohnung hat eine schöne Größe, aber leider wenig Stauraum/ keine Schränke. Das Schlafzimmer ist ziemlich klein aber OK, das große Fenster geht aber allerdings auf den öffentlichen Hausflur hinaus und ist somit ungünstig. Außerdem knarrt das Bett ziemlich - das haben wir etwas behoben, indem wir das Bett in die Schlafzimmerecke (an 2 Wände) geschoben haben ;-) . Der gesamte Gebäudekomplex hat eine Tiefgarage - die Parkkosten sind jedoch sehr teuer. Es gibt aber auch keine kostengünstigen Alternativen. Alles in allem aber auf jeden Fall zu empfehlen!
Stayed 7 nights in Feb 2024

6/10 Okay

Lucia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Cindy

Travelled with family
Liked: Property conditions & facilities
You can cook inside the apartment!
Stayed 7 nights in Feb 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Anouk Natascha

Liked: Cleanliness, property conditions & facilities
Mooi ruim appartement. Wel kraken de bedden enorm! Handige plek: rustig en wel alles op loopafstand
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Jan 2024