Hotel Guide - Tropical Rainforest Heritage of Sumatra hotels in , Indonesia.

"Staff were very courteous and always smiling. Clean rooms. However the gym needs maintenance and was rather run down. Needs attention. "

"Clean room. Great Customer Service. Excellent experience. Breakfast was delicious with a wide variety of choices. Stayed a night before heading home. "

"Premier hotel in Medan, with the premier shopping mall across the street."

"Everything is perfect, room, staffs, etc. But the swimming pool needs some cleaning!"

"There was a confusion during check in, i booked four rooms but they only received 2 under my name. While the others aren't. That caused a delay but no issue. Pool was great but there's only 1 indoor shower available. And there's no hook or hanger on the changing rooms. "

"Rooms are much larger than almost all the hotels we've stayed in Padang city in the same price range. The hotel building is really large and bright.The breakfast selection is good overall. Location is strategic to the places we frequent including the waterfront, Transmart, etc. The downside is the pillows and linens like towels are pathetically old. They should have been replaced years ago. The key cards did not work with the lifts so caused lots of downtime till the hotel decided to disable them. "

"Hotel sound proof is not so good . Can hear the noise of car and motorcycle on the road side at night time "

"The Music so loud, I can heard from my room."