Truckee Hotel Guide - Hotels in Truckee Tahoe, Truckee, United States of America

"Everything was very-good to excellent! But the room key card had glitches & I had to slip it in&out of door slot multiple attempts every time I tried to enter room.. had a key reprogrammed 2x then both keys stopped working as I returned from full day out, really needed to get into room & bathroom . They need to get an improved card key system, Also desk manager stepped away from front desk in evening for about 10 + min & a line up of new check ins were wondering where she was..( I needed my cardkey replaced again) There should be a card or note that says ‘Be Right Back’ at the desk. Otherwise breakfast & room staff great & I tipped well."

"What a great place to stay. My kids said that if we ever go back to Tahoe we have to stay there again."

"Pros- Recently renovated so room was nice and clean. If you need quiet I suggest avoiding weekends. Lots of places to charge devices. Close to town and skiing. Cons - anyone can reach the rooms/elevator not key card activated. This only concerned me since I found my room door ajar upon arriving. I was in a rush to head to dinner, so after checking the room, didn’t mention it to staff til the next day when I had to call to report that there wasn't any conditioner in the shower. Neither the fact that my room was left open or that I didn't realize the conditioner was empty until showering elicited concern or a sorry. I got a sorry that was more of a laugh because the conditioner sent up turned out to be shampoo so I had to call down again in my towel. It seems they are tight fisted with the in room coffee. There are only 3 pods- one of which is decaf and small cups. If you don’t have/never used a Nespresso machine, you'll have to watch a YouTube video to have coffee since the directions on the machine were difficult to read/understand. When the cleaning staff came through they replenished one pod when 2 had been used. I got a text asking how my stay was going. I shared it wasn't great and got a sorry- so I thought I had an opportunity to help these things be avoided in the future. When I shared, there was no further response until much later asking again how my stay was going. That made me mad and made me feel like I wasn't being heard, so I let it go. "

"No, the hot tub was not open for use due to plumbing issues. The elevator was non operational the entire time. The staff in the front was in the phone for a while ignoring clients. "

"Food in fridge upon check in, ac/heat not working, air purifier not working, stains on bed. "

"Thin walls, small rooms."

"clean and comfortable. Perfect for a weekend."

"There was no staff to be seen on the premises but the online check-in was very easy and informative. Checking out was also just as easy as checking in and the property was really close to the lake which I thought was a plus "

"Close to Sugarbowl for skiing Staff very helpful Restaurant excellent Room comfortable, toiletries, coffee/tea, and snacks on point. "