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"A great hotel for resting and relaxing after a long flight. Frequent complimentary shuttles to and from the airport were very convenient. Staff were excellent. The only complaint I have is with the lack of proper pedestrian sidewalks and accessibility outside the hotel. Walking to stores and restaurants outside the hotel can be a bit dangerous during rush hour as there is no proper cross walk nor continuous sidewalk. "

"7 Eleven on site, Shuttle to the aiport and into the city of Narita. Good size rooms. Buffet breakfast was worth the price."

"We could not use AC at night . It was extremely hot. No one was able to sleep due to excessive sweating without AC. "

"Tiny and basic room. Quite a bit of a walk from the nearest train station. Nothing in the area of the hotel too, there is a family mart in the hotel but it is not open 24hrs. Some vending machines for drinks available. The rooms are too small and not particularly clean, i wouldn't stay more than 1 night, it would not be comfortable. But the shuttle bus to narita airport is very convenient (need to book in advance). We only ever use this hotel if we have really early flights out of Narita airport the next day."

"This stay was truly special for our family. From the moment we arrived, everything felt easy, warm, and thoughtfully arranged. The hotel created a sense of comfort that made the trip even more memorable. Quiet, elegant, and very well maintained. Grateful for the experience — we would love to return."

"The room is a bit small, hardly any room to move around but breakfast was good, pretty of selection, the shuttle to the airport and the check in process is efficient especially for the amount of people."

"Bathrooms were a bit dated but the staff was super friendly and the buffet breakfast and dinner were great. The room was spacious and the beds were comfortable. Would definitely stay here again. "

"Overall a great place to stay while in Narita. The room was big, clean, and the staff was great. My only complaint is that the tv in the room was very small and only had a few local channels. Would be nice to have steaming service options on the tv as well. "

"It's a nice hotel, clean, and super convenient"