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Hotel Tsukuba Hills Umezono

3.0 star property
Guests start their day with a complimentary breakfast featuring local specialties before stepping out to discover the urban landscape of Tsukuba

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Hotel Tsukuba Hills Umezono in downtown Tsukuba offers a free breakfast buffet, practical amenities like laundry facilities and WiFi, and an area shuttle for easy exploration. Relax in the hotel's spaces after sightseeing.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Frequently asked questions

Is Hotel Tsukuba Hills Umezono pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Tsukuba Hills Umezono?

Self-parking is free at this property.

What time is check-in at Hotel Tsukuba Hills Umezono?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Tsukuba Hills Umezono?

Checkout is at 10 AM.

Where is Hotel Tsukuba Hills Umezono located?

Situated in Tsukuba, this hotel is within 1 mile (2 km) of Otto Family Sports Park, Science Square TSUKUBA and Geological Museum. Ottonuma Park and Tsukuba Space Center are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.2

Cleanliness

6.8

Location

8.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 58 reviews
Rating 8 - Good. 26 out of 58 reviews
Rating 6 - Okay. 16 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

Reviews

Verified

8/10 Good

JONGCHAN

Liked: Cleanliness, staff & service, room comfort

Moderate level, but all of things were equipped

I stayed for 3 days. The price was reasonable, and they provided breakfast. The facility level was a little bit lower than business hotel, but all of things were well-equipped. Front desk was kind, and they provide shuttle service from hotel to JAXA or San-So-Ken, the national research complex in Tsukuba every morning, so most of visitor will be satisfied in this hotel.
Verified

8/10 Good

haruyasu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外国人スタッフが親切で良かったです。 ただ、駐車場が一杯の時は自分で探すのがちょっと困った。
Stayed 12 nights in Mar 2026
Verified

6/10 Okay

Hitomi

Liked: Cleanliness
客室はとても綺麗にお掃除されていて気持ちよかったです スタッフの方も笑顔で感じ良く、優しく丁寧に接して下さいました 駐車場の場所がわかりにくかったです
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hajime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hajime

Liked: Staff & service
駐車場が遠い
Stayed 1 night in Dec 2024
Verified

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
特に、問題ありませんでした。
Stayed 1 night in Sep 2024
Verified

8/10 Good

hisashi

Disliked: Cleanliness, amenities, property conditions & facilities
お手頃価格なのが魅力の宿です。コスパ重視の方には良いと思います。
Stayed 1 night in Feb 2024
Verified

8/10 Good

?

Liked: Staff & service
Disliked: Property conditions & facilities
朝ご飯は、お腹いっぱいになりますよ。
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Kazutoyo

Disliked: Amenities, property conditions & facilities
建物が古いから仕方ないが…
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Yoshihiro

Disliked: Cleanliness, property conditions & facilities
ベッドルームで予約したのに(確約では無いとは小さく書かれていた)、和室で、足臭かった。 和室だと泊まりたく無いので、事前に知らせて欲しい。 サワーとか飲み放題なのはいい。
Stayed 3 nights in May 2023
Verified

6/10 Okay

Koji

Disliked: Cleanliness, property conditions & facilities
思っていたより古かった。 スタッフは非常に親切でした。 朝食が付いていたのも良かった。 ただ、金額的にはもっと安くても良かった。かなり期待して行ってしまった。
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
休館で代替ホテルの手続きが大変でした。
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが丁寧で笑顔が素敵でお話楽しくて幸せなひとときでした！ どうもありがとうございました！！！
Stayed 1 night in Aug 2019
Verified

4/10 Poor

草ﾎﾞｰﾎﾞｰ

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
駐車場が離れてて、草だらけで、車を置くのも自分たちで探しながらで、大変だった。
Stayed 1 night in Aug 2019
Verified

6/10 Okay

kiko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
駐車場を何とかして下さい。雑草伸び放題で車の安全ブレーキが作動してしまいました。雑草がない場所を探すのに一苦労。もう少し手入れをお願いします。 あとホテル契約の駐車可能な場所がバラバラで、広いところで番号を探すのが大変でした。到着が夜だったので、尚更わかりにくかったです。
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

平日限定カレー

土曜の朝でしたが 平日カレーが朝食にありました 味の方は 少し残念 食事をする場所がフロント横なので フロントスタッフの大きな話し声が耳障りでした
Stayed 1 night in May 2019
Verified

8/10 Good

sinbee

Liked: Staff & service
建物が古かった。接客対応はよかった。
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
部屋にてんとう虫が飛んでいた。
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

空調の音

宿泊した部屋の空調装置の音が大きく、夜熟睡できませんでした。 改善いただくとよいと思います。 その他は問題なしです。
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

アットホームな感じが良かったです

フロントの方の対応はどの方も親切で良かったです。建物が古いせいなのかこんな感じなんだという所は値段が安い分我慢ポイントだと思いました。 朝食は少し遅く行くと何品か品切れぎみだったのが残念でした。 手ぶらで行っても大丈夫なくらいのアメニティが準備していただいてたので良かったです。
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

JAXAちかくです

施設の古さはありますがスタッフの対応はフレンドリーで居心地のよさは○です JAXAが直ぐ近くなので見学の方にはオススメです
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Manuel

Liked: Staff & service, property conditions & facilities, room comfort

Great and absolutely kind staff

Staff and service was amazing! Really helpful! Always smiling and truly kind! The only difficulty was the mold in the bathroom and the room.
Stayed 7 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アットホーム感があるビジネスホテル

久しく利用することがなかったのですが、スタッフの方々が私を覚えて下さっており、出張とはいえ、家に帰ったかのような雰囲気を味わうことができました。つくば界隈の出張時には定宿にすることをお勧めします。
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

iwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
トラディショナルを予約しましたが、部屋も広くゆっくりくつろげました。
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の接客の仕方もいいし、おすすめの飲食店も教えてくれる！ 部屋も過ごしやすいが、少し老朽化が進んでいるが否めない
Stayed 1 night in Jun 2018