Tuen Hotels

"Wonderful!!! welcome by the staff. We arrived at 19:00 and the nice lady was just about to leave with detailed explanations in an envelope….. still she opened it - explained everything !!! With a lot of patience….. really nice. The hotel is close to the Harbour…. Great walk to restaurants near by The room is beautiful - designed with a lot of taste Great balcony In short - a W o n d e r f u l! Experience I will certainly come back "

"We booked a family room at 12:45 on the same day and arrived at 19:30. Unfortunately, the check-in process was very confusing, you have to check in at another hotel five minutes away, which we weren’t told in advance. On arrival, we were first given the wrong room, then a family room with an unmade sofa bed and no bedding. We were told this was because we booked “late” and should make up the sofa bed ourselves, but this was never communicated in advance, and I would not have booked had I known. Perhaps the receptionist was new, but it made checking in with tired kids late in the evening very time-consuming and stressful, with lots of trips back and forth. Once settled, the room was spacious, modern, and comfortable, and the breakfast was excellent with lots of fresh options. Do note that the hotel is close to a nightclub, so it can be noisy at night on weekends."

"I wished I would stay here little longer. I will visit again in case we pass by the city next time. "

"We were positively surprised how nice the hotel was. The facilities, the staff, the restaurant - everything to the highest level. Thank you for this great stay! "

"Got in after the front desk nightly closure but got everything organised quickly with a prior phone call. Second room on the small side but sufficient for our needs. Breakfast was good with adequate choices. All in all, a good place to stay when in town."

"Great location close to wonderful beach. Great facilities particularly for kids. Good experience."

"Generally good hotel. Old buildings but renovated not too long ago by my judgement. Only real complaint is that in our room the bathroom was a bit small, with the toilet just fitting between the shower and the wall and with a radiator just in front of it. Being over 6 feat and not thin, this meant I had to sit at a 45 degree angle on the toilet. It was ok and doable, but not really comfortable. Otherwise it was a good and comfortable hotel with friendly attentive staff. "

"Quite convenient price but for that you compromise. The radiators were extremely hot in the middle of summer and no way to shut them of. probably they put them on to dry something because was a pregnant smell of moist in the room. Otherwise confi beds and all ok."

"By far, this was the best hotel experience I’ve ever had. The room was beautiful, staff were exceptionally friendly, and the water park was beyond my expectations. Everything about the hotel was beautiful, and so full of details. 10/10"