Hotel Poc Na

3.5 star property
Beach spa retreat, walking distance from Playa Paraiso

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Poc Na

Photo gallery for Hotel Poc Na

Front of property
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Breakfast, lunch, dinner served; international cuisine
On the beach, beach bar

Overview of Hotel Poc Na

8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast included
  • Spa
  • Free WiFi

Check out the area

Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780
  • Popular LocationLas Palmas Public Beach3 min walk
  • Popular LocationPlaya Paraiso5 min walk
  • Popular LocationPlaya Esperanza Beach Club5 min walk
  • Popular LocationRevolución Pancho Villa7 min walk
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Room options

Casa Maya Ocean Front with A/C

cleanliness

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 1 King Bed

Casa Pocna jungle view suite A/C

cleanliness

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Casa Pocna Family Oceanview suite A/C

cleanliness

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Ceiling fan
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Casa Pocna Master plunge pool panoramic view

cleanliness

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
Premium bedding
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Pocna Jungle view with bathtub

cleanliness

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Casa Maya Partial Ocean View A/C

cleanliness

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Tulum

Located on the beach, Hotel Poc Na is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting.

What's nearby

  • Las Palmas Public Beach - 3 min walk
  • Playa Paraiso - 5 min walk
  • Tulum National Park - 2 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Ruinas - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • Zona Arqueológica de Tulum - 13 min drive
  • Templo Dios del Viento - 13 min drive
  • Mulut Jach Ki - 10 min drive
  • Starbucks - 10 min drive
  • Don Cafeto - 10 min drive

About this property

Hotel Poc Na

Hotel located in Zona Hotelera
Playa Paraiso is located near Hotel Poc Na, which provides free full breakfast, a beach bar and a terrace. Treat yourself to a detox wrap, a body scrub or a body wrap at the on-site spa. Be sure to enjoy international cuisine at the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • Free self-parking
  • A 24-hour front desk, tour/ticket information and smoke-free property
  • Luggage storage, concierge services and massage treatment rooms
Room features
All rooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as perks such as air conditioning and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:30 AM–10:30 AM
  • 2 bars/lounges
  • A beach bar
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Treatment room

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's air conditioning system is available from 8 PM-10 AM only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 158 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Poc Na Tulum
Poc Na Tulum
Poc Na
Hotel Poc Na Hotel
Hotel Poc Na Tulum
Hotel Poc Na Hotel Tulum

Frequently asked questions

Is Hotel Poc Na pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Poc Na?

Self-parking is free at this property.

What time is check-in at Hotel Poc Na?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Poc Na?

Checkout is at noon.

Where is Hotel Poc Na located?

Nestled on the beach, this Zona Hotelera hotel is within a 5-minute walk of Las Palmas Public Beach and Playa Paraiso. Tulum National Park and Tulum Mayan Ruins are also within 1 mile (2 km).

Hotel Poc Na Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 252 reviews" "
Rating 8 - Good. 67 out of 252 reviews" "
Rating 6 - Okay. 27 out of 252 reviews" "
Rating 4 - Poor. 11 out of 252 reviews" "
Rating 2 - Terrible. 11 out of 252 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna).
Stayed 4 nights in Dec 2023

10/10 Excellent

Aelxey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice rooms, amazing beach. Front desk guys are great!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service
Great location great rooms great staff great experience
Stayed 2 nights in Feb 2023

10/10 Excellent

Zaira Beltran, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV
Stayed 6 nights in Sep 2022

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough.
Stayed 5 nights in Sep 2022

8/10 Good

bertrand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team!
Stayed 5 nights in Aug 2022

10/10 Excellent

Maria Gadalupe Fernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants.
Stayed 5 nights in Aug 2022

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at hotel poc na it was clean and the staff was amazing :)
Stayed 5 nights in Aug 2022

8/10 Good

Michelle

Stayed 6 nights in Jul 2022

10/10 Excellent

Itzel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was breath taking! Especially the room with a ocean view!
Stayed 3 nights in Jun 2022