Located near Playa Paraiso and Tulum Mayan Ruins, KASA Hotel Parota offers a tropical retreat with continental breakfast, a poolside bar, and an outdoor pool. Unwind in the garden or take advantage of bike rentals to explore nearby attractions like the Temple of Doom.
Located near the beach, KASA Hotel Parota is in Zama, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Temple of Doom and Cenote Cristal. Playa Paraiso is another place to visit that comes recommended. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Tulum travel guide
Located close to Playa Paraiso and Temple of Doom, KASA Hotel Parota provides free continental breakfast, a poolside bar and a terrace. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
An outdoor pool and a children's pool
Free self-parking
A free local area shuttle, bike hire and beach towels
A TV in reception, smoke-free property and tour/ticket information
Room features
All guest rooms at KASA Hotel Parota have thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
LED TVs with cable channels
Coffee/tea makers, ceiling fans and daily housekeeping
Free continental breakfast available daily 8:00 AM to 11:00 AM
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Things to do
Bicycle rentals
Children's pool
Outdoor pool
TV in common areas
Family friendly
Children's pool
Free area shuttle
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Outdoors
Beach loungers
Beach towels
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
2 floors
Built in 2017
Reception hall
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Entertainment
LED TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
More
Air conditioning
Ceiling fan
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 232 per vehicle (return)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Kasa Hotel Residences Tulum
Kasa Hotel Residences
KASA Hotel Parota Tulum
KASA Parota Tulum
KASA Parota
Kasa Hotel + Residences
KASA Hotel Parota Hotel
KASA Hotel Parota Tulum
KASA Hotel Parota Hotel Tulum
Frequently asked questions
Does KASA Hotel Parota have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is KASA Hotel Parota pet-friendly?
No, pets are not allowed at this property.
How much is parking at KASA Hotel Parota?
Self-parking is free at this property.
What time is check-in at KASA Hotel Parota?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM.
What time is check-out at KASA Hotel Parota?
Checkout is at noon.
Does KASA Hotel Parota provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 232 per vehicle applies.
Where is KASA Hotel Parota located?
Located in Zama, this hotel is 2.2 mi (3.5 km) from Temple of Doom and 2.9 mi (4.7 km) from Tulum Mayan Ruins. Cenote Cristal and Playa Paraiso are also within 6 mi (10 km).
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Reviews
KASA Hotel Parota Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It's a new location and it was FABULOUS! Truly high end features, amenities, grounds, bedding, dining, etc. We were absolutely surprised and very pleased. Would stay there again and have been recommending it to our friends. Staff was wonderful too.
Vi ble flyttet til Kasa Kuyen da de hadde skiftet eiere elns? Litt vanskelig å finne hotellet, men når vi først kom dit var alt perfekt. Superfine og rene rom. Hyggelig personale. Fint hotell og frokostområde. Frokosten var deilig - du kunne velge fra meny hver dag. Gratis parkering.
Litt lite basseng, og ingen solsenger, men vi hadde ikke planer om å ligge ved bassenget uansett.
Merk, det er mye mygg ettersom det ligger i et frodig område, så ta med myggspray.
The day of our arrival we get a message stating they’ve moved us to a different property.
New property was not up to par and still under construction. We were left to find our own accommodations last minute.
Armias
Stayed 4 nights in Mar 2022
4/10 Poor
Bryony
14 Mar 2022
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed in this hotel because of its proximity to things within the area of Tulum. We were promised free breakfast each morning which ended after day 3 as the hotel removed all the kitchen equipment and staff from the hotel. They expected us to come to another hotel to have breakfast. Front desk staff were never there and we felt unsafe at night due to this. Fresh drinking water cooler was removed on the last day and no water was provided. The hotel is in a legal battle with owners and hotel is renting out rooms with this happening and guests are the ones to suffer for it. Very disappointed in this hotel and that Expedia actually booked it out.
My friends and I enjoyed our stay at this property! The staff was friendly, the bar has happy hour everyday from 4pm-8pm. I also like how secluded the area was but it was still close to everything we needed. The only complaint I have is that it was a struggle getting clean towels everyday but the hotel tried to accommodate as best they could. Thank you! I would stay again.
We stayed in a great, modern room with full kitchen and porch along the pool (last time it was with a private balcony over looking the pool). Room had all we needed and we were treated by all of the hotel staff like VIPs. Location was safe and walking distance to the Puebla area. Breakfast was good, but not spectacular (we are vegetarians, so this may have complicated things for them)
What most disappointed us about our stay was that the electricity was turned off at 7am (the day of our departure). So that meant no lights, no media, no WIFI, and worst, no water for coffee, toilet flushing, or showers! It was due to some maintenance being performed by the city in the area, so out of the control of the hotel. But we were only told about this via text at 10:30pm the night before. In any case, the staff really did their best to help us work through the issues with buckets of water pulled up from their well. But this serves as a cautionary tale for those choosing to stay in a hotel without a backup generator system.
Staff was very friendly and accommodating. And the room was large and a great value for money. Area was safe, but not close to many dining options. So we ate at the hotel, where the food was not very exciting and the beer was served in cans and was warm.
Tive alguns problemas, como chegar no hotel e não ter energia elétrica, ou seja, sem ar condicionado e sem banho, luz, Wi-Fi , o bairro todo estava sem energia .
Bom lugar para ficar se procura um local mais calmo. KASA Parota fica localizada numa região em desenvolvimento em Tulum, aparenta ser um bairro novo. Muitos hotéis estão sendo construídos, mas não há estrutura de mercados e restaurantes perto. Precisa de carro ou ficar pagando taxi, algo em torno de $20 para a zona hoteleira/praia.
A equipe sempre atenciosa e pronta para ajudá-lo, nota 10.
Os quartos são amplos, banheiro e cama excelentes, mas os móveis(guarda-roupa) são mais antigos e com cheiro forte de madeira fechada, não dá pra guardar suas roupas ali dentro.
Se o café da manhã estiver incluso na diária, você terá direito a um prato de frutas diversas, 1 copo de suco, café e leite, e escolher um prato de café da manhã do cardápio. Não são muitas opções, mas é o suficiente para uma estadia de poucos dias.
No geral, é um ótimo hotel pelo preço cobrado, porém, se não estiver de carro e for frequentar muito a zona hoteleira e praia, repense no local, pois até a ida de bicicleta é um longe.
Very beautiful hotel with comfortable beds. We enjoyed every bit of our stay there. Breakfast was good too. The staff is also friendly and even printed out documents for us, that we needed. There was not much sun at the pool, but that is the only slightly negative part I can think of and that the area around it was a little confusing to navigate, at least for us.