Xambé
3.5 star property

Comfortable Tulum aparthotel in Zama with free parking

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Xambé

Photo gallery for Xambé

Exterior
Outdoor pool
Deluxe Room
Deluxe Suite | Living area
Coffee/tea maker

Overview of Xambé

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Avenida Central, Aldea Zama, Tulum, QROO, 77765
  • Popular LocationTulum National Park4 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • Popular LocationPlaya Paraiso14 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
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Room options

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 145 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

Grand Apartment

Highlights

Furnished patio
Garden
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 210 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

Superior Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 145 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

Superior Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Grand Suite

Highlights

Furnished patio
Garden
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Grand Room

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

About the area

Tulum

Xambé is located in Zama, a neighbourhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park.

What's nearby

  • Tulum National Park - 4 min drive
  • Tulum Beach - 8 min drive
  • Las Palmas Public Beach - 11 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • Mercado Tulum - 5 min drive
  • Rossina Cafe - 9 min walk
  • Carl's Jr. - 4 min drive
  • Il Bacaro - 5 min drive
  • Coati Café Tulum - 4 min drive

About this property

Entire place

Xambé

Comfortable Tulum aparthotel in Zama with free parking
Along with an outdoor pool, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment offers free WiFi, premium bedding and a Smart TV with digital channels. A rainfall shower, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and complimentary dressing gowns. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self-parking on site

Food and drink

  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital service

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 1000 per accommodation per stay
  • 2 total pets
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Deposit: MXN 1000 per stay
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Window screens
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)
  • 24-hour front desk
  • Mobile key entry

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 28 rooms
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum

Frequently asked questions

Does Xambé have a pool?

Yes, this property has an outdoor pool.

Is Xambé pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Xambé ?

Self-parking is free at this property.

What time is check-in at Xambé ?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Xambé ?

Checkout is at noon.

Where is Xambé located?

Located in Zama, this aparthotel is 1.2 mi (1.9 km) from Tulum National Park and within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Dos Aguas Park and Hospital de Tulum are also within 2 miles (3 km).

Xambé Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

8.6/10

Cleanliness

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Omar Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn't like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
Stayed 4 nights in Apr 2024

6/10 Okay

Toby

Travelled with partner
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria, Briarwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful place to stay
Stayed 3 nights in Apr 2024

2/10 Terrible

Boris

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I was almost captured and extorted by cartel police. This place is unsafe. I was nearly killed and kidnapped.
Stayed 4 nights in Apr 2024

10/10 Excellent

Uyirendiren

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Tulum
Stayed 4 nights in Mar 2024

2/10 Terrible

Lindsay

Travelled with pets
Disliked: Amenities, property conditions & facilities
I got in and it was the first day for employee. He told me I couldn’t have the room that I booked because tigers would eat my dog. I think that I was the only person there that night. There were no other guests for my first 2 days. The place where hotel is located has a lot of construction so construction workers all over the place. Power went out for two days and I was alone so I felt very unsafe. There was no running water either during those two days. Two couples ended up showing up. There is no amenities. No shop. No coffee. I asked for water but they were out of that. Nobody speaks English. The place is very small. 4 floors with 4 rooms on each. I ended up leaving 2 days early and paying for a different hotel room to feel more safe. I guess you get what you pay for but underwhelmed.

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved everything! Ill be back.
Stayed 2 nights in Mar 2024

8/10 Good

Kliti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brand new and very nicely designed! The room was very clean when we first checked-in. Easy comunication with front desk through whatsapp. worth mentioning: if you book just book 1 bdrm, they might reserve the other part of the appartment to other guests which can be heard as if they are in your own room! This is an issue with the layout and guests can be heard a lot! So the design is that each floor has 4 big appartments with a kitchen, 2 bdrm and 2 bathrooms each. They are designed such that, 1 bdrm and bathroom can be seperated by a door and booked seperatly based on the reservations. If that is the case, the other half of the appartment can be reserved by other guests!
Stayed 6 nights in Jan 2024