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The Panoramic By Xperience Hotels
3.5 star property

Tulum apartment in La Veleta with fitness centre and rooftop terrace

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Panoramic By Xperience Hotels

Photo gallery for The Panoramic By Xperience Hotels

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Deluxe Room, 1 King Bed
Classic Apartment (Two Bedroom) | Dining room
Basic Studio, 1 King Bed

Overview of The Panoramic By Xperience Hotels

Reviews
7.8

Good

Popular amenities

  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
Calle 3 poniente entre, Calle 12 Sur, Tulum, ROO, 77760
  • Popular LocationTulum Beach8 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • Popular LocationPlaya Paraiso12 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
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Room options

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Smart TV
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Apartment (Two Bedroom)

Classic Apartment (Two Bedroom)

Classic Apartment (Two Bedroom)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Tulum

The Panoramic By Xperience Hotels is located in La Veleta, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Playa Ruinas and Gran Cenote are two other places to visit that come recommended.
Visit our Tulum travel guideOpens in a new window
View more Apartments in TulumOpens in a new window

What's nearby

  • Tulum National Park - 6 min drive
  • Gran Cenote - 8 min drive
  • Tulum Beach - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 39 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 5 min walk
  • El Camello Jr - 2 min drive
  • Italdo Pasteleria - 13 min walk
  • Los Aguachiles - 19 min walk
  • Cafeteria Hunab Ku - 20 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Panoramic By Xperience Hotels

Tulum apartment in La Veleta with fitness centre and rooftop terrace
An outdoor pool, a fitness centre and a rooftop terrace are available at this apartment building. WiFi in public areas is free. Additionally, self parking, concierge services and tour/ticket assistance are on-site. Each apartment features free WiFi, a Smart TV and a kitchen with a fridge. Added amenities include premium bedding, a rainfall shower and a coffee/tea maker. Weekly housekeeping is available.
The Panoramic By Xperience Hotels offers 33 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Kitchens offer fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead.

This Tulum apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor Pool
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Fridge
  • Freezer
  • Coffee/tea maker

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Rainfall shower head
  • Towels provided

Entertainment

  • Smart TV

Outdoor areas

  • Rooftop terrace
  • Decking or patio

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 20 per pet per night
  • 1 total (up to 22 lb per pet)
  • Welcoming dogs only
  • Deposit: USD 20 per night

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Front desk (limited hours)
  • Free bottled water

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 33 rooms
  • 4 floors
  • 3 buildings
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet, per night, plus a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 220 per vehicle (one-way)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Panoramic By Xperience Hotels Tulum
The Panoramic By Xperience Hotels Condominium resort
The Panoramic By Xperience Hotels Condominium resort Tulum
The Panoramic By Xperience Hotels Tulum
The Panoramic By Xperience Hotels Apartment
The Panoramic By Xperience Hotels Apartment Tulum

Frequently asked questions

Does The Panoramic By Xperience Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

Is The Panoramic By Xperience Hotels pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a deposit of USD 20 per night and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at The Panoramic By Xperience Hotels?

Self-parking is available for a fee.

What time is check-in at The Panoramic By Xperience Hotels?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Panoramic By Xperience Hotels?

Checkout is at noon.

Does The Panoramic By Xperience Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 220 per vehicle applies.

Where is The Panoramic By Xperience Hotels located?

Located in La Veleta, this apartment building is 2 mi (3.3 km) from Tulum National Park, and within 6 mi (10 km) of Tulum Beach and Tulum Mayan Ruins. Playa Ruinas and Gran Cenote are also within 6 mi (10 km).

The Panoramic By Xperience Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 63 reviews" "
Rating 8 - Good. 14 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 6 out of 63 reviews" "
Rating 2 - Terrible. 8 out of 63 reviews" "

8.8/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sin duda mi lugar favorito, todo está excelente el departamento increíble y muy ameno. El lugar de estacionamiento Perfecto

8/10 Good

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The main reason for picking The Panoramic for our stay in Tulum was this beautiful picture of the pool. Hate to tell you it hasn't been built yet and they don't tell you that when you book. Other items: no functioning elevator, neither ClubHouse (shop) nor Gym were accessible. Upon arriving we had no codes to get into our room and security was of limited assistance so imagine arriving off 8 hours of traveling and not being able to access your room after carrying your multiple bags up flights of stairs since no elevator!! I was going to cry.... Once we were able to figure out how to make contact with the Xperience team all was good. We were able to get into our room which was the King Studio. It was very nice however once we sat on the bed it was broke - UGH!! With a quick phone call again we were moved to another room. Pleasantly surprised by a 2 bedroom suite with full kitchen, living room and dining room. This was a fantastic space. Clean, modern with a gorgeous tub that we took a nice soak since there was no pool or hot tub in the location. We love to experience the local area when we travel so this location was great. Walkable to the market for bottled water and supplies for breakfast, but also the local restaurants were fantastic and inexpensive, and tons of local shopping! Beware of the side roads though - they're barely paved - so if renting a car I wouldn't rent a sedan. I was thankful for our SUV. I would highly recommend The Panoramic when finished

10/10 Excellent

willie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Skeptical after reading the reviews. We loved the actual property and the staff. We had a hiccup when we first arrived(hot water heater burst) but staff was right there to offer us new rooms. The new rooms wasn’t what I booked but was great rooms. The street isn’t paved and real bumpy but it’s Mexico. So I would definitely stay again and I recommend others as well.
Stayed 5 nights in Aug 2022

4/10 Poor

Shateema

Travelled with family
Liked: Cleanliness
The property manager and people who worked in the hotel did not communicate, which left us with not much assistance. The front desk push us off to always call the property manager and never help us. The room had problems through out my stay and although the property manager tried to accommodate us. I didn't really feel good about how they did and had serval issues. I did my best to enjoy my stay but i wouldn't stay there again. No hot water, no light and ac in the room. And not one person on the property was helpful. I had to continuously reach out to management.
Stayed 4 nights in Apr 2022

8/10 Good

Lura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice and well taken care of. However, driving to the property was a mission with all the large holes and construction was working next door from early in the morning till late at night but everyone was very nice and very hospitable. Overall my experience with the hotel was a good one.
Stayed 3 nights in Mar 2022

10/10 Excellent

Tiffany

Stayed 3 nights in Feb 2022

10/10 Excellent

Yesenia Jennifer

Travelled with partner
Liked: Amenities, property conditions & facilities
The accommodations and personal. Room was amazin
Stayed 10 nights in Nov 2020

10/10 Excellent

Brandon

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2021

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I didn’t like the fact that any question I had the receptionist could not answer. Everything had to be done through email. There was no communication that the pool was closing. The rooms weren’t stocked up. The stove did not work requiring me to give away the food I had purchased.
Stayed 7 nights in Aug 2021

2/10 Terrible

VALERIE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE HOTEL! Do not be fooled stayed here 5 days booked for 6 days and had to leave a day early because this hotel does not clean your room. No housekeeping, no food, no wash rags, no restaurant near, nobody to help you when you need someone. Pool was filthy. I booked This hotel for my bf boyfriend and we came home extremely sick!!! Not sanitary at all! Do not come here! Sheets smelled like wet damped like mildew.
Stayed 5 nights in Aug 2021