"Staff was amazing, so kind, and always helpful! Ice machine only worked a couple days of the stay but the staff were very helpful and prompt at trying to get it fixed. Room is the basics, but what you need, and they do have a microwave near the vending machines in the office you can use to heat food."
Holiday Inn Express & Suites Lacey – Olympia by IHG
6/10 Okay
"The staff was very friendly and helpful. The rooms were run down and the facility clearly needed upgrading. The pull-out beds in the suites were stained and old, with springs breaking through. The rooms did have some loose hair and other clear signs of wear/dirt. We had four rooms with our group and this was consistent across all four. The pool area showed a lot of signs of wear and there was rust everywhere, with no ventilation. The breakfast was a plus, and the area seemed safe, which was the goal... but overall this was not worth what we paid."