Detroit Hotel Guide - Twelve Oaks Mall hotels in Detroit, United States of America.

"room not ready by check in. Staff not very friendly. hotel not very clean & needs updating. Not a good value."

"Everything was great!!"

"I loved how the location is away from the busy areas. Very clean and Beautiful hotel! Staff was very professional! Excellent service! I will definitely come back to stay here on my next visit! "

"Great hotel, clean and rooms are very comfortable. Loved that they have coffee 24/7 and water stations. The commons area is very nice and inviting. There is no pool but there is a small workout room. Only downside was breakfast… not great."

"Room was comfortable and parking safe and sufficient. Staff was very welcoming and helpful. Would stay here again and recommend to all."

"I really enjoyed my stay at residence inn in Novi. I love that the pool open so early. The temperature was just right not to cold like most hotel pools can be. My room was just the right size for me. I felt that I was close enough to most things and getting around. The staff that I came in contact with were very pleasant."

"The breakfast was stellar. The staff made sure everything was fresh and well prepared. The entire staff friendly and the facility well organized. "

"Clean rooms, staff was pleasant "

"The refrigerator door opened the wrong way. The oven door wasn't right. There was no coffee maker in rhe room even though there were coffee packets. The coffee in the lobby tasted like dish soap."