Soka (Garden Pool Villa, Maisonette)

Reviews of HOSHINOYA Bali

5 out of 5
HOSHINOYA Bali
Br. Pengembungan, Desa Pejeng Kangin, Kecamatan Tampaksiring, Ubud, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 67 out of 90 reviews" "
Rating 8 - Good. 13 out of 90 reviews" "
Rating 6 - Okay. 5 out of 90 reviews" "
Rating 4 - Poor. 4 out of 90 reviews" "
Rating 2 - Terrible. 1 out of 90 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pei Leeng

Liked: Cleanliness, staff & service, property conditions & facilities
Great attentive staff. Only thing for a Japanese hotel- green tea in the room would be nice !
Stayed 3 nights in Nov 2023
Response from HOSHINOYA Bali on 24 Nov 2023
Dear Mrs. Pei Leeng,Thank you very much for sharing your review with us.Our staff takes great pride in providing kind and attentive service to ensure a pleasant experience for our guests.We will certainly share your sentiments with them.Your feedback regarding green tea in the room is highly appreciated. We are committed to providing exceptional service and top-quality products to our guests, and your input helps us to ensure greater guest satisfaction.Come back soon and we look forward to serving you again, hopefully in the not too distant future.Best Regards,General Manager.

10/10 Excellent

Andrew, Kailua Kona

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stunning!!! Precisely what we had wished while visiting Bali. Tucked away in the jungle from the hustle & bustle from Ubud. Property & accommodations are stunning! Service & staff impeccable. Vigilante, responsive & unobtrusive. Would recommend & hope to stay again soon!!
Stayed 4 nights in Sep 2023
Response from HOSHINOYA Bali on 23 Sept 2023
Dear Mr. Andrew,We're thrilled to have received your wonderful feedback! It brings us immense joy to learn that your stay at HOSHINOYA Bali was so enjoyable.Your positive comments about our service and the various aspects of our property are truly appreciated. We will certainly share your review with the entire team, as it serves as a source of motivation for us.We eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,General Manager.

10/10 Excellent

Vimal, Portland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are in UBUD this is the place to stay. Pricy!! But it was an amazing stay !!
Response from HOSHINOYA Bali on 19 Sept 2023
Dear Mr./Ms. Vimal,We want to express our gratitude for your generous review, which you took the time to share. It brings us immense joy to hear that you had an outstanding stay with us.Your feedback regarding our pricing is also greatly appreciated. We are committed to providing exceptional service and top-quality products to our guests, and your input helps us in maintaining that standard.Rest assured, we will share your review with our entire team, and if your future travels lead you back to Bali, we would be delighted for the chance to welcome you once more.Warm regards,General Manager.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional hotel in every possible way. I loved Dewi the massage specialist who was amazing. Ended up getting 3 massages in 3 days while I was there. This hotel is top tier & stunning in every way. Thank you for a beautiful experience ❤️
Stayed 4 nights in Jun 2023
Response from HOSHINOYA Bali on 19 Sept 2023
Dear Mrs. Wendy,We are delighted to receive such wonderful feedback from you! The entire team and I are absolutely thrilled to learn about your delightful stay at HOSHINOYA Bali.We are particularly pleased to hear that you were satisfied with the massage, and we deeply appreciate your kind words about our staff. We will certainly share your sentiments with them.Your sincere compliments mean a lot to us, and we eagerly anticipate the opportunity to welcome you back soon!Warm regards,General Manager.

10/10 Excellent

Ryogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from HOSHINOYA Bali on 19 Sept 2023
Dear Mr. Ryogo,Thank you for taking the time to review HOSHINOYA Bali. We do hope we have another chance to welcome you back again in the near future!Best Regards,General Manager.

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel's we have been too! Thoroughly enjoyed our stay. Gorgeous property surrounded by nature and relaxing, zen-like landscape. Villas are excellent as well and staff are very helpful and courteous. Highly recommended!
Response from HOSHINOYA Bali on 5 Jun 2023
Dear Mr/s. Mark,Thank you for taking the time to review HOSHINOYA Bali. We are happy to hear that you had a wonderful stay in our resort.We truly delighted your genuine compliments about our villa and service.We will make sure to share your comments with the team.We appreciate your recommendation for those seeking a relaxing trip and memorable stay.Should your travels bring you back to Bali, we would love the opportunity to welcome you back.

10/10 Excellent

Jason

Stayed 4 nights in Sep 2022
Response from HOSHINOYA Bali on 19 Sept 2023
Dear Mr. Jason,Thank you for taking the time to review HOSHINOYA Bali. We do hope we have another chance to welcome you back again in the near future!Warm Regards,General Manager.

4/10 Poor

Wei Xian

Travelled with partner
Liked: Cleanliness
No gym, sauna, no room tv
Stayed 5 nights in Aug 2022
Response from HOSHINOYA Bali on 5 Jun 2023
Dear Mr/s. We Xian,Thank you for your valuable feedback on our property.We apologize for any inconvenience you experienced with the hotel's amenities. We will consider your comments regarding the gym and sauna to enhance our services and ensure greater guest satisfaction.Please note that our brand concept focuses on providing an experience without televisions and watches in the rooms. We encourage guests to engage in in-house activities and embrace the natural surroundings for a truly enjoyable stay.We are pleased to hear that you had a relaxing experience and we remain committed to delivering exceptional hospitality.We appreciate you bringing these matters to our attention as it helps us meet and exceed our guests' expectations.We look forward to the opportunity of welcoming you back to showcase our ongoing evolution.Best Regards,General Manager.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from HOSHINOYA Bali on 19 Sept 2023
Dear Mr/s. Anonymous,Thank you for taking the time to review HOSHINOYA Bali. We do hope we have another chance to welcome you back again in the near future!Best Regards,General Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

C.Sin, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A modern hotel situated inside the jungles of North Ubud. The room gives direct access to the large canal swimming pool. The picnic breakfast at Cafe Gazebo is very scenic, and the contemporary Balinese set dinner in the restaurant is the best meal I had in Bali! Love the body relaxation spa where you can relax and take flower bath with the jungle view. The level of service is excellent. The staff here are friendly and pay attention to details. They found out it was my birthday a few days ago, and have sent me fruit plates and wine for celebration. Highly recommend to stay in Hoshinoya Bali if you are looking for a place which gives you a sense of inner peace.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Japanese inspired architecture. The entire resort has a beautiful jasmin scent. Dali style stair cases added to the uniqueness of the architecture. Villa is spacious with lots of lounge couches. Plenty of space in living vs sleeping quarters. Food is ‘Japanese’s refined intepretation of Indonesian cuisine’. High quality ingredients, very well cooked. But if you are looking for the rich flavors of Indonesian spices, you won’t find it here. Staff is polite and friendly. As it is ‘Japanese inspired’, not super kids-friendly. The hotel have many overly strict rule to ‘maintain the desired ambiance, and in some case, traded off common sense/ convenience. Absolutely no outsiders are allowed, even if those ‘outsiders’ are recommended by hotel staff. Would highly recommend to honeymooners or just people who appreciate minimalism achitecture. The hotel staff seems genuinely tried to achieve customer service within their regulations, but in my view, the rules could be relaxed based on good common sense of the staff.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful unique property with the hanging gazebos. The staff were excellent support friendly respectful and helpful.
Stayed 3 nights in Nov 2019

6/10 Okay

s

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel wirh beautiful layout and surroundings. Can tell that the architect put a lot of thought into the entire layout. Staff is very friendly. Food is below expectation. The nasi goreng and mee goreng we ordered tasted so bad, nothing authentic tasting at all. Breakfast was just fine, we were glad we went out for BF other days and ate out after trying the restaurants. I would assume hotel serving good quality food afterall the whole idea of such a resort is to encourage people to stay in and relax. For this level of service and environment, could easily find in bali. Hence i would say its not worth the price.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking jungle views with rooms inspired by the concept of minimalism, each with its own private access to a shared pool. The cleanliness of the facility is exceptional and staff are very welcoming and accommodating.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

kitt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best villa around Ubud, good privacy and superb service from the hotel staff It is our anniversay and the staff prepared a wishing card along with drinks for us when we arrived our room, so sweet. Meanwhile when we dining in the restaurant, the staff served us well, food is superb and good quality too. Definitely is a must stay in Bali, you will have no regret and feel blessed for the accomodation.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I loved staying here. I definitely will come back!
Stayed 3 nights in Apr 2019

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Dermawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Valerie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect hotel for relaxation
My husband and I stayed at Hoshinoya for our honeymoon. We cannot say enough about this hotel. It went beyond our expectations. The staff was the most incredible staff we have ever come across. They were absolutely wonderful, we have ZERO complaints about the staff. It rained on our last day there, and my husband and I got caught in the rain walking to one of the gazebos, and out of no where, a staff member appeared with umbrellas for us so we wouldn't get wet.They wouldn't let us lift a finger during our stay. The villas are absolutely stunning. Everything is very modern yet cozy. The pool is amazing, though it was a bit chilly at first, but once you jump in, it's very refreshing. The villas provide the perfect amount of privacy. The views from the gazebos are to die for. Probably out favorite amenity of the hotel. This is by far the most beautiful hotel we have ever stayed at. The only drawback about the hotel is that is pretty remote, about 25 min from Ubud. And the food is pretty pricey at the hotel with not a lot of variety. The food itself is good, but the portions are small and if you have to eat 3 meals a day for a longer stay, it does get very expensive. We ended up having to eat most of our meal in Ubud.
Stayed 7 nights in Jun 2018

6/10 Okay

Wen Jie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a pleasant stay at Honshinoya Bali. It’s a very beautiful resort surrounded by the nature. We stay in the villa Jalak. It has the best location to watch the resort, and the trees. You can even enjoy sunrise at the villa. We enjoy the time staying there. I’ll always missing reading at the balcony with such beautiful view. The only concern I have is about country and nationality. We are from Taiwan. However, the nationality and country is listed as China in the receipt. After communicating with the staff, he helped to correct that to Taiwan, province of China. Well, that’s unacceptable. I told the staff that this statement makes us uncomfortable. He is sorry about that and mentioning that’s embedded in the IT system. I understand, and ask the staff to provide our comments to the headquarter. Hope this mistake could be corrected soon.
Response from HOSHINOYA Bali on 7 May 2024
Dear Mr./Mrs. Wen Jie,Thank you for sharing your experience at our property, we're delighted to know that you enjoyed your stay, particularly the breathtaking views from Villa Jalak.Your feedback regarding the misrepresentation of your nationality and country on the receipt is greatly appreciated. Please accept our sincere apologies for any inconvenience caused.Rest assured, as it's the default setup from our system, we've taken immediate steps to coordinate this issue with our IT vendor. Ensuring the accuracy and respect of our guests' identities is of utmost importance to us.We hope to have the pleasure of welcoming you back soon for another memorable experience.Best regards,General Manager.

10/10 Excellent

Ina

Stayed 4 nights in Apr 2024
Response from HOSHINOYA Bali on 6 May 2024
Dear Mrs. Ina Steinmeier,Thank you very much for leaving us a good review score.If your future travels lead you back to Bali, we would be delighted to have the chance to welcome you again.Best Regards,General Manager.

8/10 Good

Shuhei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族4人で2泊宿泊しました。森林の中に作られた施設はUbudの世界をしっかりと体感できます。 宿泊施設は良い素材で作られており、Luxury、Gorgeousでありながら、しっかり落ち着けるデザインになっています。また日が暮れた後の照明は明るさを抑え、森林の夜を感じることができます。 施設内は階段が多いですが、小学生から高齢の方まで楽しめると思います。管理されたお庭も素晴らしく、その中にあるプールはすごく気分よく過ごせました。 施設内レストランは、インドネシア料理、日本料理、西洋料理などもあり、スタッフの方も心地良いサービスを提供してくれるので落ち着いて食事できますよ。 短期、長期の滞在でも施設内で過ごせると思います。 賑やかな場所から離れて過ごすのも良いし、色々なホテルに滞在されてる方も一度この空間を試されるのも良いかと思います。 
Stayed 2 nights in Mar 2024
Response from HOSHINOYA Bali on 3 Apr 2024
Dear Mr./Mrs. Shuhei,Thank you very much for taking the time to share your delightful experience with us! We are thrilled to hear that you and your family had a memorable stay at our facility nestled in the serene surroundings of Ubud.We take great pride in providing a luxurious yet relaxing ambiance, and it warms our hearts to know that you appreciated the quality materials and design of our accommodations. It's wonderful to hear that you found the reduced brightness of the lighting in the evening added to the enchanting experience of being immersed in the forest at night.Your kind words about our well-maintained garden, tranquil pool, and diverse culinary offerings at our on-site restaurant are greatly appreciated. Our team strives to provide attentive and comfortable service to all our guests, and we are thrilled that you felt at ease during your dining experiences with us.Thank you for highlighting the accessibility of our facility, which we aim to make enjoyable for guests of all ages. We couldn't agree more that spending time away from bustling places can be rejuvenating, and we are honored to have provided you with a peaceful retreat.Thank you once again for choosing HOSHINOYA Bali. We sincerely hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,General Manager.

10/10 Excellent

Takahiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても安心感があり、リラックスできるホテルでした。 他のホテルにも複数泊まりましたが、また泊まりたいホテルです。
Stayed 2 nights in Jan 2024
Response from HOSHINOYA Bali on 22 Jan 2024
Dear Mr. Takahiro,Thank you for your kind review! We're delighted to hear that you enjoyed the tranquil and beautiful surroundings. The entire team and I are thrilled to learn about your delightful stay at HOSHINOYA Bali.We truly appreciate your support and eagerly anticipate the pleasure of welcoming you back for more inspiring experiences in the future.Best Regards,General Manager

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HOSHINOYA Bali on 11 Jan 2024
Dear Mr/s. Shogo,Thank you very much for leave us a good review score.If your future travels lead you back to Bali, we would be delighted for the chance to welcome you again.Best Regards,General Manager.

10/10 Excellent

SUNMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from HOSHINOYA Bali on 20 Dec 2023
Dear Mr/s. Sun Min,Thank you very much for leave us a good review score.If your future travels lead you back to Bali, we would be delighted for the chance to welcome you again.Best Regards,General Manager.

10/10 Excellent

???

Stayed 1 night in Nov 2023
Response from HOSHINOYA Bali on 20 Dec 2023
Dear Mr/s.,Thank you very much for leave us a good review score.If your future travels lead you back to Bali, we would be delighted for the chance to welcome you again.Best Regards,General Manager.

10/10 Excellent

HIROKI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自然の中の癒し空間として最高でした。出来れば又、行きたいと思いました。
Stayed 1 night in May 2023
Response from HOSHINOYA Bali on 5 Jun 2023
Dear Mr/s. Hiroki,Thank you for taking the time to review our property.We are delighted to hear that you enjoyed your stay and found our hotel has the best nature ambience.Should your travels bring you back to Bali, we would love the opportunity to welcome you back.Best regards,General Manager.

10/10 Excellent

Seanhyuck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
진정한 휴식이 가능한 호시노야발리
호시노야발리에서 4박을 머물렀습니다. 직원분들은 매우 친절했고 특히 저희 아이가 늦은 밤에 심한 두드러기로 응급실을 다녀왔을때 너무 큰 도움을 받았습니다. 발리를 11번째 가보지만 직원들의 친절함과 세밀한 배려는 이제껏 최고인 것 같습니다. 저희 가족은 조용한 곳을 선호하여 너무 만족스러웠습니다. 음식의 종류는 엄청 다양하지는 않지만 퀄러티가 훌륭했으며 맛 또한 좋았습니다 스파도 만족스러웠으며 수영장도 훌륭했습니다 I stayed for 4 nights in Hoshinoya Bali. The staff were very kind and especially when my child went to the emergency room with severe hives late at night. I've been to Bali for the 11th time, but the kindness and meticulous consideration of the staff seems to be the best ever. My family was so satisfied because they preferred a quiet place. The types of food are not very diverse, but the quality was great and the taste was also good. The spa was satisfactory and the pool was great.
Stayed 4 nights in Mar 2023
Response from HOSHINOYA Bali on 5 Jun 2023
Dear Mr/s. Seanhyuck,Thank you for taking time to review our hotel and kinds comment.As knowing you had been to Bali many times, we are thrilled that you and your family had enjoy the stay with us.Our staffs are so pleased to assisted in any circumstances for our guests.We will share your review with the rest of the team and we thrive on providing better services.We also understand your concern of our food selections and want to assure you that we regularly enhance our menu to ensure they align with the guest expectation. We appreciate your feedback, it helped our future development.Thank you again for your comment and we hope to welcome you back.Best Regards,General Manager.

10/10 Excellent

Emi

Stayed 2 nights in Mar 2023
Response from HOSHINOYA Bali on 19 Sept 2023
Dear Mrs. Emi,Thank you for taking the time to review HOSHINOYA Bali. We do hope we have another chance to welcome you back again in the near future!Best Regards,General Manager.

10/10 Excellent

mitsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高のロケーションでゆっくり滞在できました。 部屋も広くてプールも満喫でき、レストランの食事も美味しかったです。 サービスも行き届き快適でした。 また是非利用します。
Stayed 2 nights in Mar 2020

8/10 Good

BM3

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何より空気が綺麗ですし、施設も清潔そのものです。ターンダウンはありませんが、ある意味干渉されずにゆったり出来ます。日本のホテルですが、英語力は必要だと思いました。
Stayed 3 nights in Feb 2020

10/10 Excellent

おすし, 日本

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すべてが完璧。主要地域からのアクセスは悪いが、それを全て補うほどの施設。あっぱれ。素晴らしい。もう一度、いいえ、何度でも訪れたい。
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ダイニングや空中ガゼボなど、楽しく貴重な体験がたくさんありました。 ホテルは全体的に清潔で、スタッフの皆さんも笑顔で親切でした。
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高いが泊まっても損はないホテル
ウブドの別のホテルから移動。その際、星のやの送迎サービスを使ったのだが、チェックインまでの時間、観光名所を巡ってくれた。車がないと行けなかったので、これはとてもありがたかった。 ホテルでは本当にくつろげた。予算の都合で1泊しかできなかったが、最低でも2泊しないとその真価はわからないと思う。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
細かい所まで大満足。全身鏡があればパーフェクトです。
Stayed 1 night in Jan 2020

10/10 Excellent

HIROKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
星のやバリはウブドの森に佇む静かなリゾートでした。 客室の設備や備品もそろっており、静かに過ごすことができました。 無料の水も部屋のみでなく、プールサイドにも置かれ自由にもらうことができ便利でした。 ガゼボでの朝食やレストランの食事も美味しく、スタッフも非常にフレンドリーでさすが星のやといった感じでした。 ただしリゾート内は階段が多く、膝の悪い両親は少し苦労しました。 買い物重視の方は少し物足りないかもしれませんが、ゆっくりしたい人にとっては最高のホテルです! また宿泊したいと思います。
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great GAZEBO
I stayed at Hoshinoya Bali for two nights. The hotel is located in a jungle. I enjoyed wonderful tropical landscape in Ubud. I'm very relaxed because the staff are so kindly speaking to me and I daydream without thinking of anything in a gazebo. Free morning yoga class is also good for health maintenance. The strength of this hotel is its breakfast. We enjoyed a picnic style meal at the gazebo that protruded into the jungle. Additionally Indonesian and Japanese style meals in dining are very good too. Surprisingly, I'm so glad to have Osechi and Zouni, those are Japanese traditional New Year's dishes. The hotel also gave us great dinner time. We enjoyed special Indonesian and Japanese mixed full course food. I love their Wagyu steak and Savory egg custard. On the other hand, appetizers and sashimi platters have much room for improvement. Having said that, it was relatively high compared to other hotel meals. We ordered a la carte menu on the other day. I like their chicken soup and sate, skewered and grilled meat. We couldn't enjoy the pool for some days during our stay because it was rainy season. However , we could see how beautiful the lush, green nature of the Indonesian jungle is.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

JUNKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素敵な滞在場所
施設はとても素敵でゆっくり過ごせ、良かったです。 お部屋の前のプールで泳いだり、ガゼボでのんびりしたり、素敵なひとときでした。 食事は、バリの味付け、お料理なので、正直口に合うと言う感じではないにも関わらず高いので、日本食が恋しくなりましたが。 スタッフの方のホスピタリティも良かったのですが、フロントとレストランの連携ができてない事があったので、それは残念でしたが、それでも滞在は満足です。
Stayed 3 nights in Nov 2019

10/10 Excellent

Hsin chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019