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"Lovely and convenient place to stay. Large rooms, wonderful room amenities and comfortable bed. Staff was friendly and helpful! "

" Nice breakfast for a budget hotel within walking distance to the railway station "

"Excellent central hotel in Nagano, very close to the station (around 5 min walk). We checked in late after the Shinkansen from Tokyo and the process was quick and efficient. The breakfast was good and twinned with Wendy’s so there was the option of a burger as well. Clean and tidy hotel. "

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Clean"

"Great location! Excelent condition and breakfast!"

"Great views, great space, great breakfasts although crowded and hard to keep dishes topped up. Terrible beds"

"Great stay! Will recommend Indigo if you have a car In karuizawa. Not sure if plublic bath has authentic mineral bath though. "

"Breakfast was amazing!"